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Mr. Bee Age and Occupation: 32, Internet Fiance's Age and Occupation: 28, Weddingbee Publisher/Editor Engagement Date: May 7, 2004 Wedding Date: March 5, 2005 Venue: Westside Loft, New York About Me: I am Mrs. Bee's husband.
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Hello ladies, Mr. Bee here. Some of our bees recently asked about the legal risk of posting vendor rants and raves. Some of these issues have come up in my day job, so I thought I’d comment a bit.

Basically, “C” is absolutely right when she says:

As for the Knot, under section 230 of the Communications Decency Act (safe harbor for ISPs and forum operators), they are not liable for comments posted by users of their site, even if the comments do end up being defamatory. They might be more worried about loss in potential ad revenue/sponsorship by vendors rather than lawsuits.

One caveat though. From what I understand (and IANAL), this broad liability exception applies nicely to message boards; however, it would not necessarily apply to sites with an editorial process. For example, the New York Times couldn’t use Section 230 to claim that they are immune to defamation claims.

So which one is Weddingbee? I would have to ask an attorney to be sure, but my general sense is:

  • The Weddingbee posts themselves probably do create liability for Weddingbee, since they are approved by hand
  • Any comments probably do not

That said, every post and comment in Weddingbee should be as truthful as possible. As someone said in the comments, the greatest defense against defamation is the truth. Weddingbee will never publish something it knows to be untrue. Our reputation is what’s most important to us, and so we will continue to champion the rights of brides. :-)

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4 Responses to “The Truth, the Whole Truth, and Nothing But the Truth”

1.
kk says:

Mr. Bee…

Are you an attorney? :)

2.
Miss Ant says:

“rights of brides”

hmmm.. do we have any? and if we do, does the wedding industry respect them?!

3.
Eugy says:

I think it would be great if there was a way for brides to let other brides know about shady vendors or even just concerns they have, without the risk of having the messages erased or the risk of a defamation or libel suit.

After having major issues with my wedding photograher (we came very close to taking him to small claims court) I went to theknot.com to see if other brides were having problems with him. I found a thread on him where other brides were having similiar problems but after two days the thread was erased. It would have been so helpful to my hubby and I if we had prior knowledge about the photog before we hired him. I want to warn other brides about him and have even considered writing letters to local wedding planners and the local newspaper about him, but I’m not sure if this is considered defamation or not. =\
This has been a frustrating experience for us, and I’m sure other brides have had similiar experiences despite all the research and time they put into choosing vendors. Having an outlet would be great. Please keep us posted!

4.
s says:

Personally, I think the best way to handle negative reports is to discuss it off a public domain such as a message board - or a website such as this. I’ve seen many brides simply mention that they were unhappy with a vendor’s service, and to send an email to them if someone was interested in the details. Perhaps if you’re uncomfortable with posting your email address, you can create a free one just for this purpose.

The problem with reviews - negative or positive is that it’s subjective. It’s the opinion of the bride, and the reader can take it for what it’s worth. Unfortunately, it’s only one side of the story, and we never really hear what went on with the vendor’s side and what their explanation for the problem was.


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Mr. Bee Mr. Bee Age and Occupation: 32, Internet Fiance's Age and Occupation: 28, Weddingbee Publisher/Editor Engagement Date: May 7, 2004 Wedding Date: March 5, 2005 Venue: Westside Loft, New York About Me: I am Mrs. Bee's husband.