Wedding Blog
A reader emailed me on Monday asking where she could rent a specific type of candelabra. Now we usually don’t answer questions like this because they are so specific; we try to focus on questions that can help a broader audience and that we can post on weddingbee.
But I decided to help her out, and forwarded her question to one of my wedding planner friends. He asked whether or not she was working with a florist, so that same day I emailed the reader and we hashed that out.
The following day, the reader emailed again asking if we were going to help her find candelabras. I was still waiting to hear back from the planner, so I thought I’d wait a bit longer before responding. But then the next morning, I received the following email from the reader:
I have now sent about 3 emails asking about suggestions for where I can rent candelabra centerpieces from in nyc. After telling you I already have a florist I found, you have not responded to my email. I guess you guys can’t give suggestions unless you are being paid to by a sponsor. I will no longer refer my many engaged friends to read you site. Thanks for nothing!
This email really upset me because I was making a genuine effort to help her. I suppose as the site gets bigger, emails like this will become more commonplace and I’ll need to develop a thicker skin. And for the record, we don’t have sponsors that pay us to blog about or recommend services or products.
We really try to help as many people as we can, but we just can’t answer every single email we receive.
To the reader: We’re sorry we weren’t able to help you with your request and wish you luck in your future wedding planning endeavors.
Best,
Mrs. Bee
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Share this post: You Can’t Please Them All
wow. talk about bridezilla.
(does she think you guys work for her or something??? sheeez….)
Cheer up Mrs. Bee! You guys are AWESOME in everyone else’s book!!! Especially mine!
Don’t let negative people get to you. I just got engaged recently, and I absolutely love your site. I have recommended many individuals to your site. I think you are doing a fabulous job, and you should not let anyone take that away from you.
Seriously
Seriously, I think your site is AWESOME! I am HOOKED on your site. I visit like 10 times a day.. AND I’m ALREADY married!
THE NERVE!
so fresh!
How incredibly RUDE! I think all brides can appreciate being stressed out and even overwhelmed with wedding planning, but come on, the world does NOT revolve around you.
Mrs. Bee, you’re awesome! Press on 
definitely ‘zilla. it’s not like she’s paying you to be her wedding planner… weddingbee is a fun, idea-filled, and most importantly FREE site.
what a C U Next Tuesday! Weddingbee is an awesome site–my friends and I check it all the time at work! Keep up the good work! I hope you will expand to the SF Bay Area in the next couple of years.
that comment made me upset as well. i LOVE the site and you’re doing a fantastic job! can’t believe someone would send you such a prissy message. keep up the good work, btw all my friends love your site as well!
This is my favorite site on earth. I seriously check in 1 million times a day because I LOVE all of your advice. Don’t let one rude person get you down! You guys are AWESOME!
that was mean. but i loved how you handled it. your awesome mrs. bee! ^^ i love your site!!
How UN-appreciative is that! You’re doing your best to help, out of the nice-ness of your heart, your interest, and experience in this industry .. because HONESTLY, COME’ON, you guys are not PAID to do this, not by vendors, and surely not by readers, and NOT by the bridezilla. I see it as a board and forum where people can learn about other’s experience and share the ups (and downs) of wedding planning. You sure don’t OWE anyone anything. In my opinions, just like doing someone a favor (I’m not saying you’re doing us a favor, but the same logic that the person needs to appreciate your effort no matter how small or big you helped out), when you get to help someone with a question like that, then great! But if you can’t, you should not be bashed on. I can understand if she’s calling a vendor to potentially buy their service, or if you’re her PAID wedding planner, then yes, not returning calls are unprofessional and rude (we’ve talked about THOSE scenarios more than once). She needs to distinguish between those cases and this one. The key word is “HELP her”, not “OBLIGATED to her”. If my friend ask me to “HELP her find a roommate”, and unfortunately I don’t have anyone i know, does that mean I should be yelled at? Whatever.
What a pyscho. Don’t worry, we love you!!
wow, that really sucks. i hope you don’t get too many more of those in the future. i have recently started to read your site and wanted to tell you that i love it and that it has been a HUGE help in giving me lots of ideas to incorporate into my wedding. 
That is such bad netiquette on that bride’s part! Ungrateful SOB. Sheesh!
Keep up the great work. I’m married and I still love checking out your site daily.
wow… that’s crazee - keep up the good work! I totally think you guys rock!
Good GRIEF!! That’s just a crazy woman talking - pay her no attention. You seem like a genuinely kind, helpful person by all accounts. You’re right - it’s so hard to deal with negative, slanderous remarks - but you just have to know that you aren’t what these unhappy people say you are - there’s a problem with them, not you.
I absolutely love your site, and I’m already married! I keep wishing I’d discovered it before the wedding because it’s soo full of great stuff!!! Keep your chin up!!!
Sometimes dealing with the great, unwashed American public stinks. And yes, there will be other snotballs like this one who come along and ruin your day.
OTOH, you have a huge readership - ranging from people dreaming about someday weddings to women actively planning right here and now, to old marrieds who just enjoy talking about weddings and passing along what wisdom we can - and you can bet that the vast majority agree that that bridezilla can stick her candelabra where the sun don’t shine.
Most of us take joy in seeing what’s available, discussing options, getting to grips with pretty general questions as well as learning where a great sale is about to start. We appreciate the time, effort, and humor you share with us each and every day simply because you love weddings as much as we do.
I’d like to thank each and every writer on this blog, and all the regulars who make up this great community. Will we miss bridezilla? No, we will not. You? We’d be devestated to lose you. We love you, Mrs. Bee!
Someone certainly think that she’s a princess, that everyone has to cater to her. Wth, has she been living in a bubble?? Seriously, in this day and age, nothing comes free and you have been more than generous with your time by responding quickly.
Lose her out of your mind — she’s not worth even 5mins of your past.
That really wasn’t fair of her but I think you are right in that you will be seeing upsetting emails etc more and more as the site grows. It sucks that people behave that way but every big blog I read has comments about mean readers/emails.
Good luck with the thicker skin. =) I know I would be really upset if I was in your place as well. Why can’t people just be nice?
Wow, the nerve. No worries, I can’t even begin to describe how much this site has helped me with my wedding planning. Thank you from the bottom of my heart!
Like everyone else, I loooooove this website! I check several times a day for updates and I’ve gotten most of my best ideas from this site. Keep up the good work weddingbees!
I am shocked! She definetly needs a reality check. Don’t let her get to you…I love love love weddingbee!
I can’t wait to see this site become HUGE!
Wow, you go out of your way to help someone and try to get a good answer and you get that? You did not deserve that, and she should realize that you are a busy woman and it takes time to research that kind of thing.
If she needed to know asap she could have told you, but she shouldn’t have waited to the last minute to research that.
Don’t let her get to you, you do the best you can, and I bet for that one unhappy person there are 1000 more greatful people.
Just one suggestion, if you don’t usually answer those questions maybe you could put a disclaimer somewhere (if you don’t already have one), so that it’s in writing, and you can point that out to the people like the one you spoke of.
I’m not even engaged and I visit your site many times a day, you guys are just that good!
How RUDE of her to behave that way. You don’t own her anything. She’s not even paying you. You guys do such a good job here so don’t let 1 unappreciative bridezilla get to you. We all love your site and will continue to support you!
ewwwwwwww…. i’m glad you’re not discouraged; there’s always somebody who isn’t happy. bridezillas are usually like that.
I love that all your adoring fans have come out of the woodwork to express their outrage and support for WeddingBee, me included! =) Some people just have such a warped sense of entitlement, it truly is sad. Mrs. Bee you are doing a great job, I would be so so lost in my planning without you!
Three cheers for Mrs. Bee and company! I love this site. I check it like 1230912859854 times a day. And Mrs. Bee and others have always replied to my questions and emails. I love them all!!! Thank you ladies (and the occasional Mr. Bee) for your wonderful posts.
That’s a terrible thing to say to anyone! People should just be a little more patient, a little kinder, and a little more sensitive to others’ time and feelings. I’m only dreaming of a someday wedding, but my word, this site has so many beautiful ideas and wonderful people on it! Thank you!
To all you ladies out there that take the time to write and share with the rest of us, THANK YOU! Your hard work is very much appreciated!!
I love your site and your public response to her was deserved and hopefully served its purpose of making other readers aware!!! I will continue to refer brides to be to you; as I feel as though this is one of the BEST planning guides on the web for any bride in NYC or any other state! I LOVE IT!
Mrs. Bee, you are fab! I LOVE this wedding site. I am getting married two weeks from tomorrow–and I have been logging on 10 times a day for months. This is the best wedding blog out there.
*hug* you dont need thicker skin… she just needs some manners
Good grief, Bridezilla. GET A GRIP!!! The world does not revolve around the spoiled.
I just hope that if I EVER start acting that way, someone would have the good sense to slap me.
Keep up the great work! Thanks for all you do.
omg. if she has time to send 3 emails to you she has time to do the research on her own.
you’re doing a great job bee! don’t let shit like this get you down or make you doubt yourself! that’s one negative email out of a bajillion great ones. *hugz* what a bitch.
I cannot even BELIEVE someone would have the nerve to even write something this rude. This site is an incredible resouce, and has helped me and others tremendously.
If she has enough time to write these nasty e-mails, then she has enough time to search Google, Yahoo or whatever search engine for weddings to get the help she thinks she obviously is not getting here.
If she wants your help to that extent, let her hire you as a wedding coordinator, and pay you for the extreme displeasure of dealing with her bridezilla ways.
To say that I am extremely upset by this is an understantement.
what a wench. i feel for the poor sap that is going to have to spend his life with THAT.
i, like the rest of the people that read your site think that weddingbee.com is brilliant. keep shining.
hopefully her wedding, without her candlelabras, will be as dim as her personality.
Mrs. Bee, you don’t deserve that treatment. Don’t let her get to you. This is my favorite website. I look forward to each entry. Thank you and everyone for sharing their ideas and insights.
Ditto to what everyone else has said. I love this site and check it everyday (and I’ve been married for 4 years!)
wow, i can’t believe how rude that email was. everyone else has already said it, but this site is great and we all know that you are genuine
WHOA! Don’t you be sorry about that! I don’t think you have anything to apologize for at all. You helped out without any obligation to. I think you went out of your way, really. Some people are just &@%#! Keep up the great work, wedding bee! *I* will continue to rave to my friends about you.
Just for the record, your site makes my life soooo much easier. She had NO right to jump on you for going out of your way to help her out. I’m a bridezilla, but I’m not a beeyotch, either.
I can’t believe this ungrateful emailer. I feel so sorry for all her friends and family because clearly she thinks the world rotates around her bitchy ass. MRS. BEE- you and this website INSPIRES us all and we are eternally grateful.
OMG. Does she think you’re on her payroll or something? I personally find this blog to be immensely helpful. Don’t let these ungrateful people get to you. Blog on…
OMgoodness. You are the best and you are SO incredibly helpful. I’m sure that whatever goes around comes around so I suppose we will just have to wait to see what special thing this SuperMeanBrizillaStankyness gets.
she needs a vacation. Honestly, she needs a major vacation. She sounds sooo Bridezilla.
You guys are doing fantastic…even my fiance sometimes reads your blogs just to see where I get my ideas from….Keep up the great work!
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Mrs. Bee, New York
Age and Occupation: 29, Weddingbee Publisher
Fiance's Age and Occupation: 33, Internet
Engagement Date: May 7, 2004
Wedding Date: March 5, 2005
Venue: Westside Loft, New York
About Me: Yes, my name really is Bee! I love my blogging, wikis, and tabasco sauce!
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