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A reader emailed me on Monday asking where she could rent a specific type of candelabra. Now we usually don’t answer questions like this because they are so specific; we try to focus on questions that can help a broader audience and that we can post on weddingbee.
But I decided to help her out, and forwarded her question to one of my wedding planner friends. He asked whether or not she was working with a florist, so that same day I emailed the reader and we hashed that out.
The following day, the reader emailed again asking if we were going to help her find candelabras. I was still waiting to hear back from the planner, so I thought I’d wait a bit longer before responding. But then the next morning, I received the following email from the reader:
I have now sent about 3 emails asking about suggestions for where I can rent candelabra centerpieces from in nyc. After telling you I already have a florist I found, you have not responded to my email. I guess you guys can’t give suggestions unless you are being paid to by a sponsor. I will no longer refer my many engaged friends to read you site. Thanks for nothing!
This email really upset me because I was making a genuine effort to help her. I suppose as the site gets bigger, emails like this will become more commonplace and I’ll need to develop a thicker skin. And for the record, we don’t have sponsors that pay us to blog about or recommend services or products.
We really try to help as many people as we can, but we just can’t answer every single email we receive.
To the reader: We’re sorry we weren’t able to help you with your request and wish you luck in your future wedding planning endeavors.
Best,
Mrs. Bee
wow. talk about bridezilla.
(does she think you guys work for her or something??? sheeez….)
Cheer up Mrs. Bee! You guys are AWESOME in everyone else’s book!!! Especially mine!
Don’t let negative people get to you. I just got engaged recently, and I absolutely love your site. I have recommended many individuals to your site. I think you are doing a fabulous job, and you should not let anyone take that away from you.
Seriously
Seriously, I think your site is AWESOME! I am HOOKED on your site. I visit like 10 times a day.. AND I’m ALREADY married!
THE NERVE!
so fresh!
How incredibly RUDE! I think all brides can appreciate being stressed out and even overwhelmed with wedding planning, but come on, the world does NOT revolve around you.
Mrs. Bee, you’re awesome! Press on 
definitely ‘zilla. it’s not like she’s paying you to be her wedding planner… weddingbee is a fun, idea-filled, and most importantly FREE site.
what a C U Next Tuesday! Weddingbee is an awesome site–my friends and I check it all the time at work! Keep up the good work! I hope you will expand to the SF Bay Area in the next couple of years.
that comment made me upset as well. i LOVE the site and you’re doing a fantastic job! can’t believe someone would send you such a prissy message. keep up the good work, btw all my friends love your site as well!
This is my favorite site on earth. I seriously check in 1 million times a day because I LOVE all of your advice. Don’t let one rude person get you down! You guys are AWESOME!
that was mean. but i loved how you handled it. your awesome mrs. bee! ^^ i love your site!!
How UN-appreciative is that! You’re doing your best to help, out of the nice-ness of your heart, your interest, and experience in this industry .. because HONESTLY, COME’ON, you guys are not PAID to do this, not by vendors, and surely not by readers, and NOT by the bridezilla. I see it as a board and forum where people can learn about other’s experience and share the ups (and downs) of wedding planning. You sure don’t OWE anyone anything. In my opinions, just like doing someone a favor (I’m not saying you’re doing us a favor, but the same logic that the person needs to appreciate your effort no matter how small or big you helped out), when you get to help someone with a question like that, then great! But if you can’t, you should not be bashed on. I can understand if she’s calling a vendor to potentially buy their service, or if you’re her PAID wedding planner, then yes, not returning calls are unprofessional and rude (we’ve talked about THOSE scenarios more than once). She needs to distinguish between those cases and this one. The key word is “HELP her”, not “OBLIGATED to her”. If my friend ask me to “HELP her find a roommate”, and unfortunately I don’t have anyone i know, does that mean I should be yelled at? Whatever.
What a pyscho. Don’t worry, we love you!!
wow, that really sucks. i hope you don’t get too many more of those in the future. i have recently started to read your site and wanted to tell you that i love it and that it has been a HUGE help in giving me lots of ideas to incorporate into my wedding. 
That is such bad netiquette on that bride’s part! Ungrateful SOB. Sheesh!
Keep up the great work. I’m married and I still love checking out your site daily.
wow… that’s crazee - keep up the good work! I totally think you guys rock!
Good GRIEF!! That’s just a crazy woman talking - pay her no attention. You seem like a genuinely kind, helpful person by all accounts. You’re right - it’s so hard to deal with negative, slanderous remarks - but you just have to know that you aren’t what these unhappy people say you are - there’s a problem with them, not you.
I absolutely love your site, and I’m already married! I keep wishing I’d discovered it before the wedding because it’s soo full of great stuff!!! Keep your chin up!!!
Sometimes dealing with the great, unwashed American public stinks. And yes, there will be other snotballs like this one who come along and ruin your day.
OTOH, you have a huge readership - ranging from people dreaming about someday weddings to women actively planning right here and now, to old marrieds who just enjoy talking about weddings and passing along what wisdom we can - and you can bet that the vast majority agree that that bridezilla can stick her candelabra where the sun don’t shine.
Most of us take joy in seeing what’s available, discussing options, getting to grips with pretty general questions as well as learning where a great sale is about to start. We appreciate the time, effort, and humor you share with us each and every day simply because you love weddings as much as we do.
I’d like to thank each and every writer on this blog, and all the regulars who make up this great community. Will we miss bridezilla? No, we will not. You? We’d be devestated to lose you. We love you, Mrs. Bee!
Someone certainly think that she’s a princess, that everyone has to cater to her. Wth, has she been living in a bubble?? Seriously, in this day and age, nothing comes free and you have been more than generous with your time by responding quickly.
Lose her out of your mind — she’s not worth even 5mins of your past.
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Mrs. Bee, New York Age and Occupation: 29, Weddingbee Publisher Fiance's Age and Occupation: 33, Internet Engagement Date: May 7, 2004 Wedding Date: March 5, 2005 Venue: Westside Loft, New York About Me: Yes, my name really is Bee! I love my blogging, wikis, and tabasco sauce!
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