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Mrs. Beetle, New York/Palm Desert About: Mrs. Beetle previously wrote our weekly advice column. She got married in October 2006, and is currently guest blogging.
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Dear Miss Beetle: Venue Contracts

August 17th, 2006 @ 8:16 am by Mrs. Beetle

I am wondering what items brides should expect to find in contracts with venues — especially hotel/resort venues that also cater the dinner and provide the alcohol. I just received my contract and it is not at all what I expected… I thought it would have things like the site fee we agreed upon, the champagne toast fee we agreed upon etc., but it basically focused on room rates and how much we owe if we cancel (which, incidentally, was more than the plated meal cost).

Please, help me navigate the waters here so I don’t sound like bridezilla when I contact the venue to clarify what they sent!

Thanks!
E.M.B

~~~

Hey E.M.B.,

I must confess I’m a major rookie at wedding contracts. Our reception is at my aunt’s home, so needless to say, we did not have to sign a contract for our venue.

I did, however, find a few articles online that might be helpful to you as you navigate your way through the process:

Keep in mind that a contract from a particular vendor is written in a way that will best protect them…not necessarily you. It is often a good idea to have a lawyer look over any major contract you sign, particularly the more lengthy ones. I don’t mean to suggest that you go out and spend a pile of cash on getting a legal opinion, but if you have a lawyer friend or a family that can give you their two cents, that’s never a bad idea.

I would also say that you should feel 100% comfortable in calling back the venue and explaining that you would love to go over the contract with them in detail. You certainly have every right to ask questions, understand their terms and get clarifications on anything you are unsure of. That is not even a teeny bit bridezilla-ey in my estimation.

so sue me,
Erica
www.paperbride.com
www.papermama.com

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10 Responses to “Dear Miss Beetle: Venue Contracts”

1.
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Guest
K

I agree with with Miss Beetle. That’s not Bridezilla behavior in the least! Whoever is paying, is dishing out a lot of money, so you have the RIGHT to make sure it’s the way you want, and to understand everything!

 
2.
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G

E.M.B,

As a Certified Wedding Coordinator, I just had to give some advice on this one. Make sure that you have EVERY DETAIL LISTED IN THAT CONTRACT!!! I do not care if it’s as small as how the napkins will be folded on the table! You are paying for a service and expect for those services to be carried out on.

Do not be confused with the term Bridezilla - it’s a matter of being smart and protecting yourself. It doesn’t matter if you verbally agreed upon a special room rate or a discounted site fee, if it’s not in writting, this could end up in a disaster in your pocketbook. Vendors are in the business of making money, heck we all are, but there are those out there that will take a naive bride (..and I’m not saying that you are) through the ringer! The contract is in place to protect the vendor, but it also protects you in the end!

This is your wedding and you are paying for it. Educate yourself, so that you won’t be taken for granted. Just as Miss Beetle stated before, it doesn’t hurt to have a second set of eyes to back you up.

Good Luck and HAPPY PLANNING!

 
3.
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shanbrite2

I’ve worked with hotels a lot in the past for non-wedding events, and usually they will start with that contract, then when you get closer to the event, they should give you BEOs (Banquet Event Orders), which will be every last flipping detail written down on a page for each room and set up you are having. This is where you need to be sure EVERYTHING is exactly right because this is the exact sheet the people setting up the room, cooking the food, and arranging the linens will use. You will need to sign this as well as your contact at the hotel to make sure you both agree it’s right.

Here’s the thing: I can’t imagine any place expecting the bride to look over BEOs with them; it’s much more of a conference coordinator’s thing. Usually places will have a contact with you so you can tell them exactly what you want, then I assume the hotel coordinator fills out the BEOs per your requests.

And since this is a wedding, I would think you have every right to ask for these earlier than normal. Even if they can’t do the BEOs now, make sure you get negotiated things in writing, since those kinds of things are easier to “forget” (though a reputable hotel should always honor what they have agreed to).

Another thing brides don’t know about hotels: You should NOT be charged a room fee. Usually (unless it’s a super-fancy place, maybe), if you spend enough money in food and have enough room rental guarantees, they will throw in the meeting room for free for meetings. Why should weddings be any different? If you are going to negotiate anything away, it should be the room rental fee. Unless you are having a tiny ceremony with no food, you’ll probably be spending enough :-) Remember, it pays to be nice (and remember that you are bringing a lot of money to the hotel!).

 
4.
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BrideBlog

This sounds like the contract for your hotel block, which is different than the Banquet order. I had both from my venue, they were separate documents.
Hope that helps!

 
5.
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linnybride

It does sound just like this is for rooms only. But whenyou do get the contract, get them to itemize everything and if any fee was negotiated away, get them to write that down before you sign it. Our venue changed hands and we are dealing with a person with whom I would not have contracted with at all had she been in place this time last year. She’s a little shady and doesn’t like to write things down, etc. We’ve referred several times to the contract we signed (that we gave her a copy of) and it has allowed us to maintain control over what is still an unecessarily stressful situation.

 
6.
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kanipark

make sure everythink you want is written on the contract… without it you have no record of what the promised…

 
7.
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angie b.

i agree with everyone else…it is not the least bit bridezilla to clarify details. i did that with the wedding coordinator at my reception site, and when i said…sorry for all the questions, she replied…”not at all, it’s great that you’re asking, you should be asking these questions”.

my contract included the ceremony room rental fee, but also breakdown for all meals - per person dinner charge, price for vendor meals, price for children, gratuities, etc. good luck! :)

 
8.
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C

E.M.B.

I am a social catering manager at a hotel with weddings as part of my market. As a bride, make sure EVERYTHING is in writing, and in your contract. I typically dont start detailing BEOs until a month or two prior to the event. With that being said, since weddings are typically booked up to a year out, the original person you booked with may not be there come time for your event. *The turnover in Hotels are crazy* Whos to say that the person you booked with will still be there a year down the road. I must adhere to what the contract states, and if what you negotiated is not in it, I cant promise you that I can honor it.

This goes for any venue and vendors you work with. It is VERY important that you get every little insy winsy detail that you have negotiated in the contract. I worked with a bride last weekend as a matter of fact whos florist ordered purple orchids instead of pink. So do you know what she did? She took white orchids and sprayed them pink with something. We had no choice but to work with what we had, however, she did not have a contract with this person (friend of a friend) so she just got screwed and couldnt do anything about it.

Also, if you look at the fine print in your contract…a lot of hotel contracts will have a “right to move” clause. Make sure the room that you are booking is stated, the specific time you requested (including set up time alloted), how much extra it will cost an hour should you run over the time alloted for the function, and any other costs you would be expected (including service charges and tax), and make sure they put a “no move” clause. Which means, if they book a bigger piece of business that would make the hotel more money- they have a right to either move you or walk you to another venue.

Hope I was able to help, and good luck!

 
9.
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Laurie E

I just received the “venue” contract of the venue that we would like to choose for our wedding site. One of the items on the contract is “Natural Disasters”. Stating - the venue is not to be held responsible for inability to perform event due to natural disasters or acts of God such as, but not limited to, earthquakes, floods, and power failures. In the event of inability to perform the Event due to the aforementioned natural disasters or acts of God, the venue shall be entitled to retain and is not required to refund andy monies paid to the venue by Renter under this agreement.

We live in CA and this venue is located in wine country. Likely, a natural disaster will not happen, but you never know.

We’ve discussed this and the Vendor has come up with this amendment - In the event of failure of Vendor to perform due to damage to Area A, as shown on site rental agreement, we will reschedule the event on a mutually-agreeable date between mid May and mid Oct within 365 days. After 365 days, if event cannot be held due to Area A being unusable or unsafe, the full event fee paid by the renter will be refunded by Vendor.

We just can’t see why the vendor could not refund the monies in the result of a natural disaster if we cannot have the wedding on the scheduled date. We even are open to cancellation insurance.

Do you have any suggestions.

Thanks!

 
10.
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Guest
bakersdozen

I agree with all of the comments I’ve read on this post and could use your advice for a related issue.

We are trying to negotiate a contract with a venue and are having difficulty. The venue uses an external contractor to book events. The external contractor created a contract that is not at all specific and is actually rather confusing.

While the coordinator/consultant has been happy to clarify my questions in e-mail and over the phone, she is mostly unwilling to make the changes to the contract that spell these things out. Let me be clear — we are not asking for any discounts or anything out of the ordinary. The requests are only to better clarify the refund policy, cancellation dates, times when we can enter and exit the venue, etc.

The venue is in a laid-back location, so part of me feels I should be more laid back too — but my head says that this shouldn’t matter. She’s made me feel like a bridezilla but I only feel that we are asking for what’s fair. What ever happened to “the customer is always right?”

Sadly, the venue is the ideal location for our wedding and we have our hearts set on it. What do you do when you are trying to be smart about contracts but your vendor won’t let you?

Any advice would be greatly appreciated.

 


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