Weddingbee Blog

We went to Robbins Bros a few weeks back to look for wedding bands as well. We went on a Monday afternoon, so it was not busy and we were helped very promptly. The problems started when I discovered they had things similar to what I wanted, but not exactly what I wanted. Our salesperson kept disappearing into the back to talk to the “jeweler” to see if the other rings could be modified to add what I wanted. Each trip took at least 10 minutes. In the meantime, we stood around waiting and waiting. When he would come back, he would only have half of the original question answered. After 2 or 3 times of this, he passed us off to a “benefits specialist” who really was just another salesperson. Thinking that maybe there may not be a ring exactly like I wanted anywhere, I told him I wanted to go home and think about the two I had picked out and figure out what I wanted to do. I had to say this 3 times before he stopped trying to talk over the top of me. He said he would see what it would cost to build the ring I wanted from scratch and give us a call, so we left. Guess what? No phone call, and we didn’t go back! We ended up finding exactly what we both wanted at deBoulle - for less than the prices they were quoting at Robbins Bros!

If you’re not set on Tiffany’s, check out http://www.e-weddingbands.com. They have the best prices I’ve seen anywhere (about half the price of Tiffany’s for a 4mm, if I remember correctly), and excellent service.

hmm… i’ll definitely have to check out those sites - thanks!

Tiffany adds 30% just for the name. not the greatest deal.

Boo for Robbins Bros. Yours isn’t the first bad story I’ve heard. I can’t believe a band there cost more than a comparable Tiffany’s one.

I second checking online if you don’t *need* the Tiffany’s name. However, I can be a brand snob at times, and I do value the level of customer service, name/reputation, and level of design/attention to detail that comes with that little blue box. If you have the budget for it and dont’ mind paying extra for the name, go for it.

You’ll get ripped off at Tiffany’s too! Check out http://www.thefacetscollection.com

I bought my ring setting from Robbins Bros. and it was such a RIP OFF. I think it was 1200 for a WG setting with eight diamonds! I found it cheaper with PLATINUM somewhere else, but by then the time to return with full refund was passed. I wisened up for my stone, though. They wouldn’t even SET the stone without charging me a setting fee of a couple hundred dollars. I DON’T THINK SO.

that does seem like a steep price for a plain platinum 4mm band…i find it kinda funny that tiffany’s is cheaper than them..
anyway, if tiffany’s is what you like, go for it~

i think your e-ring is beeyootiful! that baby is a sparkler!

has anyone ordered from thefacetscollection? It looks like a really great deal - but i’m afraid to order online with a vendor I haven’t heard much about…

Hello everyone! I have TONS of experience with Robbins Brothers. Some positive and some negative. I’m in Cali and even with some of the negative aspects, I am certain I am going back to my rep (who’s fantastic) for both wedding bands and any future jewelry purchases. Granted, if my rep (who I’ve dealt with on NUMEROUS occasions) were to leave RB, then I probably wouldn’t shop there anymore. I guess that says a lot about him. He’s fantastic. He doesn’t want to convince you buy ANYTHING. Believe it or not, we have had uncompromised service from day 1 to day 100 (which is pretty much how it took for my FI to decide on the ering design). In any case, if anyone is in So. Cal. and wants to try out RB, let me know. My contact is great and although I hate recommending ppl (too much at stake) I would give you his info in a heartbeat. Hey, if you’re expecting the worst service/price imaginable, then it wouldn’t hurt to just check them out, no? I too am on the hunt for a platinum band (6mm) but with 3 princess cuts on it for my FI. I’ve seen prices range from $3000-$5000 and the stones are super tiny. In any case, I feel it’s worth the money. IT’s that peace of mind thing I guess. They’ll inspect it for life and since wearing my ering, we’ve found some “hairline” chips/cracks on 2 of the sidestones.. Dunno who did it, but it didn’t matter.. I can’t even find them with my loupe, but my rep took it upon himself to spot them and he ordered replacements. Free of charge. For life - as long as you go in every 6 months for a cleaning/inspection (which I do whenever I’m in the area anyway). That’s fantastic. If they price match another company though.. and the price gets discounted beyond a certain point, you have to forego the lifetime warranty. Anyway, I’ve had some issues but no questions are ever asked and they fix it for me on the spot. I’m one of those “I have to touch it, squish it, lick it, smell it first before buying it” kinda gal. So online vendors (although cheaper) aren’t options for me - unless it’s a designer piece or something I can try on in person before ordering. In any case, I could go on forever (which I seem to be doing right now, hehe)… so I’ll stop here. =) If anyone would like to try my rep out, let me know.