Weddingbee Blog

i was wondering, i had a really bad experience at david’s bridal recently when we went to look for bridesmaid dresses. the lady helping us was very condescending to the bride and us and just overall rude [she made the bride feel like she was doing everything wrong]. i want to write a complaint letter, but not sure to who. i figure i’d send one to that particular branch but should i also send one corporate or just at that branch? and should i wait until after i pick up my dress [we did buy our dresses that day...we're all super annoyed that she got our commission] or get it in now? tia!

Tea–I would definitely send a letter to the main corporate headquarters, not just the branch. You want to make sure that someone who can hold the branch accountable reads it, so main HQ is necessary!
To send now or to send later…that’s a tougher question. One idea might be to call the branch and ask to speak with the manager and just try to talk about the problems. You should be able to tell very early in the conversation if the manager is going to be helpful or not. If she sounds receptive and concerned, I’d just tell her everything without worrying that the dresses will be affected. If she’s really on top of everything, letters may be unnecessary altogether. If she sounds like she’s just going to stick up for the awful salesperson, I’d cut the conversation short.
A final idea would be to call another DB in your area and ask if they can have the dresses shipped to their location so you never have to go back to the mean one.
Good luck! DBs are such hit or miss.

Virginia- I was looking at this Essense of Austrailia lace bolero but I don’t think it’ll match my dress. But maybe you’ll like it too!
http://www.essensedesigns.com/files/onepiecefiles/D525.html

My question: anyone know a good, inexpensive hairdresser in the Ft. Lauderdale area (preferably near A1A and not in downtown)?

If you look at the Christos website, http://www.christosbridal.com, CH71 (my dress!) is shown with a lace bolero. Perhaps you could look somewhere where Christos gowns are sold?

Tea- I went into David’s Bridal to check out the bridesmaid dresses and they were rude and not at all helpful. I have heard other bad things about them from my friends who also said they received bad service and dealt with rude salespeople. I wouldn’t recommend them to anyone. I agree that you should write to corporate.

Tea, I had a bad experience with DB, too - specifically my sales consultant. They made me feel like nothing since I wanted a simple dress (less commission) and no pricey shoes, tiara or veil., and no BM dresses. To make matters worse, when my mom was checking out and I was getting measured for alterations, they told her I really wanted the veil and tiara that they’d shoved on my head. Luckily we caught it before we left, but that was over $300.

Personally, I waited until after I had my dress in hand. I didn’t want to take any chances!

Someone mentioned MCBridal. My daughter is getting married in 4 weeks and paid Mia Callaway $3000 for her dress. She won’t answer email or phone calls for a month. My daughter doesn’t have a wedding dress and is out that money.

Just saw your blog. I was able to get back the first 1000 because it was on my credit card, but my daughter had sent checks for the other two payments of 1000 each and never got it back. Did you notice her website is posting again? My daughter had sent a Private Investigator and police to her door and she wouldn’t answer. You and my daughter should get together and try to do something.

It is amazing that no one can do anything to warn brides about Mia Callaway - she takes their money and leaves them without a wedding dress and no time to get a decent replacement. Nothing was added to her website for 6 months, but she is now posting and advertising again. Don’t know how she sleeps at night. Anyone have any ideas?