Address Inquiry

Address Inquiry

February 6th, 2007 @ 12:27 pm by Mrs. Apple
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While Mr. Apple and I were working on our invitations yesterday, we noticed that our rsvp and outer envelope return addresses were incorrect. They have misspelled the name of the city by one vowel, so instead of an “a” we have an “e,” but the zip code is correct. The online invitation company we used has not returned our phone call, so I will wait until later in the afternoon today to call again. We’ve already put stamps on the rsvp envelopes too.

We contacted the local post office to check to see if the spelling would affect the ability of the post office to send our rsvp’s to the correct address. They stated it wouldn’t since they primarily use the zip code and not the city. I was relieved to hear this since we need to mail them out asap (requests by Mr. Apples parents were made just last week), since most of his guests are waiting for our invites before they purchase their air tickets.

We also checked the address on the invoice and the box it came in, and those addresses are correct. So why wasn’t the rsvp and outer envelope printed the same way? Was this their fault or mine?

I’ve checked all previous emails from them, and the only proof process we had was for the invitation itself and all of the inserts including the rsvp, but not the rsvp envelope and outer envelope.

Has anyone experienced incorrect spelling on their invitations? How did you handle this?

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5 Responses to “Address Inquiry”

Guest

Pencils

Yikes! What a near-disaster. You must have had a small panic attack when you saw that.

Can I ask which company you used?

It could be their fault, it could be yours. I’m assuming you filled out a form asking for the RSVP address. If it’s a big company, there’s probably no way that they’d notice the spelling error and think to confirm it against your shipping address, as the printer probably didn’t have access to the shipping address. At a small company, though, it might have been caught.

Sorry to hear that this happened to you, but now I’m going to make sure I see a proof of the envelopes!

2/6/07 @ 12:48 pm (reply)

Guest

I would say it’s their fault as they have your correct address for mailing/billing purposes but messed it up for the actual rsvp envelopes and outer envelopes. They should have had you proof everything that they printed and absent that, it’s at their peril.

I’d call them and see what they can do - maybe they can get you a correct batch asap? If not, negotiate and try to get them to print thank you cards or other personalized stationary for you for a heavily discounted fee.

2/6/07 @ 1:24 pm (reply)

Guest

Laura

Actually N, it’s only their fault if you ok’d the correct spelling and they changed it. You have two questions to answer to determine where the fault lies:

1. When you originally gave them your address for the RSVP envelopes, did you spell it correctly? (If you sent it in an email, see if you have a copy of the email saved)

2. Why didn’t you receive a proof of the envelopes? Had they agreed to send you a proof but they didn’t? If they were supposed to send a proof but failed to do so, it is their fault. If not, I would go back to the original spelling that was provided to them.

It basically goes back to the obligations on both sides of the contract and the last communication you had on the topic. If you have no recourse, I’d just suck it up and send ‘em out as is, with incorrect spelling, if it’s obvious where the place is anyway. At least the post office says it won’t be an issue.

This is kind of drastic, but what about simply omitting the RSVP envelope from the invitation package? If you provide the RSVP address, couldn’t your guests just mail the RSVP’s back in their own envelopes? Just an idea…

2/6/07 @ 1:50 pm (reply)

Guest

Anita

I haven’t experienced this with my wedding but I know for sure they use the zip code first. (I used to do all the mailing at my previous job) If your zip code is wrong then there will surely be a delay in getting the rsvp back. The city is secondary. They will go by the city only when they realize the street address doesn’t match the zip. I wouldn’t worry about it.

2/6/07 @ 3:14 pm (reply)

Guest

Miss Apple

Pencils - I got it from Custom Programs.

I love my invites but have had problems with Custom Programs. The first sample invites I ordered got lost in the mail so she had to resend a second sample. The second sample she sent me was the wrong color. I had asked for Gold and she sent me Sage color. She’s really good about returning emails quickly but I was dissatisfied with her service overall.

And then this….

i just checked my previous emails and yes we did do a proof check and I take complete fault for that. I should have double checked everything including the addresses. But then I checked my very first email i sent her which is called the “invitation order form” which consists of all of the information including addresses, hotel information, reception information, and all envelope addresses. I wrote in my correct information. So I’m not sure who is at fault.

At this point, it doesn’t even matter to me. I just double checked at my local postal service and they said they look at the zip code and not the city so no worries i guess….

what a headache…

2/6/07 @ 7:47 pm (reply)