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Thanks to all the readers who’ve sent in links to news articles and blogs featuring the Manhattan lawyer who’s suing her wedding florist.
(image via nypost)
Elana and David Glatt are charging that Posy Floral Design Studio ruined their color scheme and caused them extreme distress by providing inexpensive pastel pink and green hydrangeas instead of the more expensive dark rust and green hydrangeas that had been agreed upon. The Glatts also charge that wilted and brown flowers were used, some centerpieces were not filled with water, and dirty/dusty vases were used.
The flowers for the event cost $26,435.14, but the Glatts are suing for $400,000 for restitution and damages.
So… what do you think?
if the florist broke contract then they have every right to sue. This was a huge expense and not at all what they were contractually supposed to have. I would FLIP out!
my friend had a nightmare, her bouquet was supposed to be compact, white roses, white freesia and lavender and when it showed up it was this long cascading pink, purple and white THING. she was pretty cool about it. I would have had a melt down.
No one tried to remedy this (the coordinator/planner) before the bride and groom saw? That’s a hefty flower bill for dead flowers.
I doubt I would file a lawsuit. But I would ask for money back.
Following a few of the links, I read that there was no contract. $27k worth of flowers with *no* contract. And, according to the florist, the bride sent 200-250 emails in the days before the wedding, changing up her requests. I think there’s more to the story than what the Bride is alleging.
It looks like the bride wanted just $4k back, a small percentage of their total bill, too bad he ignored them….
“He said that before filing the lawsuit, Ms. Glatt sent him a series of e-mail messages demanding a $4,000 refund. He said he and his wife ignored the e-mail messages because “we thought they were so insulting they didn’t dignify a response” and because it “felt like extortion.”
I would never have the heart to sue for any more than the actual cost of the florist. I think if youre seriously that livid, I could see asking for a partial refund…if youre ballsy, a full refund, but to think that she actually experienced $400K in “damages” is ridiculous…after all, its not like the bride is unable to lead a normal life after this wedding.
I just wonder what the bride feels like here “damages” are…is she seriously traumatized by her flowers?
Suing for $400,000 is absolutely ridiculous.
well, as a lawyer - you have to sue for that amount - for “wiggle room” or sometimes just enough to get jurisdiction in different courts.
$26,435.14 for flowers…wow. Yeah, I’d expect a whole lot more than wilted or brown blooms. Boy this could get ugly. You could too easily stereotype both parties: Bridezilla on one side and skinflint on the other depending on where you stand on the issue and if the media is reporting it fairly. I agree with andrea in that it should have been noticed by the coordinator (assumming they had one).
I’d be interested in hearing how other florists are reacting to this and if the bride’s family feels equally jilted (no pun intended).
WTF were any of them thinking with no contract for a $27k transaction?
If they’ve got the money to spend and it’s worth it, more power to them, but no way I’d drop the price of a car on anything without a very detailed contract.
I’m with Lani — $26K for flowers?!?! WTF?!? If you can afford such things, I certainly don’t begrudge you indulging your whims, but I think that much money on flowers really is out of control.
On the other hand, I do think that if the vendor didn’t fulfull what they were supposed to (and the whole contract thing Lucy mentioned is nuts when you’re talking about that much money), whether it’s $26 or $26K, you’d better get your money back. But I don’t think you’re entitled to more than the bill. Puh-lease…I totally get being ticked off that you didn’t get what you wanted, but it won’t kill you or cause permanent mental trauma!
Without having any info on how she came up w/ that number, I think suing for $400K sounds ridiculous. I’d understand if she asked for her money back. I’m surprised there wasn’t a clause on the contract that stated the liability of the florist.
I think it’s pretty crazy to spend $26K on flowers, but if you’re going to go ahead and drop that kind of cash on them, then she obviously really valued the flowers for her big day and is understandably upset that they were not at all what she wanted. I would fully understand her wanting a partial or full refund.
Asking for $400,000 in damages, however, makes me hope she doesn’t see a penny of it back again. That is pure greed, and the definition of a frivolous lawsuit. It makes me think she’s not upset about the flowers on the big day so much as seeing this as an opportunity to make a killing.
I’d love to hear an actual florist’s take on this topic as well! Anyone?
I didn’t read any of the articles, I guess I’ll go back. But it’s not the $26K that’s crazy to me (we can all spend what we want or are able to) but the no contract part. Something seems a little off. And to sue for that much doesn’t seem right. The damages and distress certainly don’t add up to that much! (Though, I’m guessing she’s arguing the whole wedding was ruined and the whole wedding cost $400,000.)
listen, you guys are taking it personally about the amount of money that she spent. shrink the numbers and pretend she is suing in small claims court — does she have a right? of course!
If you complained and a vendor did nothing to make it right, you have a right to something in return.
Jen has a point…if my $600 flowers (just guessing since they were a gift) didn’t come through how I wanted, I’d still have the right to be upset. It’s still a vendor not fulfilling their end of the deal.
I’ve heard a few horror stories about vendors and brides. My question is what can a couple do if a contract isn’t fulfilled? Is this how it’s handled?
Lani, I’m trying to imagine Judge Judy handling this…what a picture! 
Wow. I guess this just shows that it’s a good idea to get a contract and not make a lot of last-minute changes. I’m surprised a lawyer who specializes in litigation would not get a contract. I’m also surprised the florist wouldn’t want a contract to protect their own interests.
Suing for $400K is way too much, even if it is just a technique for getting attention on your case. Sure, maybe the florist didn’t fulfill the contract exactly as planned, but they did show up with the right number of flowers.
Sigh. I hate to see these “bridezilla” stereotypes in the media. Most brides (and grooms) aren’t like that!
Well yes, she has no contract, but neither does he. At this point, he was unjustly enriched — trust me, the lacks of a formal contract will quickly become a quasi-contract issue, as there was a verbal contract and a number of written assurances.
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Mrs. Bee, New York Age and Occupation: 29, Weddingbee Publisher Fiance's Age and Occupation: 33, Internet Engagement Date: May 7, 2004 Wedding Date: March 5, 2005 Venue: Westside Loft, New York About Me: Yes, my name really is Bee! I love my blogging, wikis, and tabasco sauce!
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