

Let me tell you a little story about registering in Canada, while trying to keep our American guests in mind. We decided to register at the Bay, a Canadian department store that allows people with U.S. billing addresses to order from their site. It works out since we can pick up gifts in store, cutting out shipping costs.
When we arrived at the store last month, the scanners at the department store were down. How anticlimactic! Even though we scoffed at the suggestion that we’d need a couple of hours on the first visit, and an hour or so for the second and third visits to build our registry, we did spend a couple of hours wandering around. However, we opted not to write things down by hand. That seemed too archaic, time consuming and just not as much fun as zapping our desired items.
In addition to drooling at various small appliances and touching many towels and sets of sheets to assess softness, we also wandered into the shoe department. I made the mistake of trying on some really cute boots that had an abnormal amount of excess leather near the inside of the zipper. Of course, I didn’t notice this as I excitedly zipped them up. It was when I tried to take the boot off that I realized that I was in trouble. Fortunately, Miss GB 2.0 likes to model herself after MacGyver and attached her key ring to the zipper and managed to free me. My hero! Isn’t it fitting that I bought her this shirt a couple of Valentine’s Days ago?
I’m not thrilled with the Bay, and I am not just saying that because I’m bitter about the boot incident. One problem is that we can’t manage our registry online. We have to have a “registry consultant” do stuff like remove items from our registry, change the misspelling of my name from when they entered incorrectly, etc. Another problem is that when guests access our list online, they can’t see pictures of what they are ordering. Instead they get a descriptive title like OVAL PLATTER 14″ CHARLOTT. But sadly, they seem to be our only option.
Yes, Canada has a Pottery Barn , Williams Sonoma, Pier 1, and Linens n Things, but the registry in the U.S. and Canadian stores aren’t linked. So let’s say we register in Canada. To access the list, people have to go to http://www.potterybarn.ca/, for example. That, in itself, is not a big problem. The problem is that if they want to order online, they have to have a credit card with a Canadian billing address. The other option is to register on the U.S. side. The problem with that is that guests will have to pay tremendous shipping fees or else bring the gift by hand. Who is going to want to travel internationally with cookware, or even worse, dishes or glassware? Even Amazon has this problem (there’s amazon.com and amazon.ca).
Does anyone have any brilliant suggestions on how to subvert the system?