Weddingbee Blog

EtherealDecor has some great crystal centerpiece ideas, real centerpiece trees (very glam and professionally done) and some lovely artificial manzanita branches. The crystals are the best I’ve seen anywhere Swarovski (best sparkle) and great prices. Customer service is excellent too.

WHOA… I just realized that the crystals I bought were ONLY 1 foot lengths. I paid way too much. I thought they were the same as I saw on the other site that sells 3 foot lengths. What a rip off.

Hello all! I ‘m not 100%sure why the poster of the last comment says we are trying to “scam” people into thinking Ethereal Decor is Cristalier” also known as VRC company or Swanky Nest, because internet buyers actually read before buying. They can tell the name at the top of one site, from another. Also, our sites have no resemblance in color or style. Our site has had this great look for a year now, but we appreciate the praise. We think their site (although differant) looks great too. We also sell differant products entirely; we chose not to carry acrylic crystals for one. We focus on our Swarovski crystal products line. I believe the prior post was simply made by a friend of our competition.

We don’t endeavor to be the competition or even to be the #1 crystals seller by sheer volume, because: our crystals are a differant quality which costs more. They aren’t for everyone. This automatically means you sell much less. More importantly, our products are 1st quality, top of the line … Swarovski crystals are well-known as the best crystals in the world. Google Search it. We are one of the top 3 internet sellers of this quality of crystal chains.

We are professional and have many lovely customer testimonials to that effect. Whichever company anyone chooses to use, we suggest they do google searches for scams and visit the Better Business Bureau website at http://www.BBB.org Serious complaints get filed (with some type of evidence required) and they are investigated. You will find no long litany of complaints about us or slew of disgruntled customers and unresolved cases across the globe. Rest assured, we go the extra mile to please every customer.

Sometimes customers purchase the wrong item, wrong size, keep items for months and then try to return them after using them at their wedding, damage items in use and want to return them anyway, etc. Every business from Neiman Marcus to Walmart and from Ethereal Decor to Cristalier (also a good company I’m sure) has some unhappy customers for whatever reason. It is impossible to run a business with no complaints unless it is a brand new business. Scam companies will have LOTS of very SPECIFIC and verifiable complaints (with actual proof of having done business and of what took place and how it verifiably amounts to being a SCAM which is a severe term, implying stealing. An actual “problem” company will have many complaints from a wide variety of sources and in various states around the world, cases filed with the BBB or Office of Consumer Protection, etc., not just a few people who may or may have other reasons for their posts, including possible business motives.

I personally have seen no other complaints about our company (not to say none exist anywhere), however, you will find many more posts of praise from customers who have worked with us and are very, very satisfied.

Below, I have copied just one of our lastest testimonials received just today. If you would like to call this client or some of our other testimonials, we can provide phone numbers (of the customers who agreed to have their info given) so that you can verify them to be real:

“I just want to extend my deepest gratitude to the Ethereal Décor team to expedite my order for my wedding. You have definitely kept me in the loop of everything and I felt confident that you would pull through on my order in such a short period of time. KUDOS to you all and you will be referred to for the best service and quality. Thank you for making our special day momentous”. - Raymond Chow, Brooklyn, New York

This testimonial came from a Lawyer, a Groom to Be who purchased over $700 worth of our fine Swarovski crystal graduated chains for his wedding. Whew! Long post, but I hope it helps someone to see the second side to this coin. Best wishes all. Visit our site at http://www.EtherealDecor.com and give us a call. We’ll treat you as if your wedding is the only one in the world!