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Mrs. Hot Cocoa, Boston/Los Angeles Age and Occupation: 31, JD/PhD Student Fiance's Age and Occupation: 32, Medical Student Engagement Date: May 30, 2008 Wedding Date: March, 2009 Blogging Since: April, 2008 Venue: Ritz Carlton, Marina Del Rey About Me: I am a professional student by day and an amateur cupcake taster, bargain shopper, and wedding planner by night. I am obsessed with NPR, the Food Network, paper, dance shows, Anthropologie, post-structuralist theory, Weddingbee!, "The Office," and celebrity gossip. When not procrastinating from my dissertation, I spend time catering to Jellyby, our overly anxious shih tzu, and getting to know Mr. Hot Cocoa. We have only been dating for fifteen years, so it's like I'm in love with a stranger! From the East Coast, we are planning a Jewish-Chinese Extravaganza in L.A., where we both grew up.
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Say Yes to the Sample Dress?

July 29th, 2008 @ 11:01 am by Mrs. Hot Cocoa

Welcome to the third installment of the adventures of Miss Haute Cocoa (Hot Cocoa’s label-loving, bargain-hunting alter ego). If you’ve followed our penny-pinching protagonist’s adventures thus far, you know that she’s looked into direct-from-manufacturer gowns and designer sample sales. Next, follow our intrepid shopper as she goes into the dark vortex of the wedding industrial complex: Kleinfeld Bridal.

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I know what you’re thinking: Miss Haute Cocoa is not the Kleinfeld type. She could care less about the “Kleinfeld experience”—the pink silk kimono; the botoxed, black-clad consultants; the fancy mirrors and rococo furnishings. All she wants is an affordable, well-made gown. Of course you’re right. That’s why she showed up on no ordinary day, but rather for Kleinfeld’s monthly sample sale, which her friend had heard about via the Knot.

(Oh dear, writing in third (fourth?) person is giving me a personality disorder.)

Unlike the annual blowout sale that was featured on the TLC show, the monthly sale requires an appointment. Remember that they will charge you $50 if you fail to show up, so set your alarm clock. My friend and I had the earliest appointment that day (10 o’clock), and it looked as though 10-15 other brides were there at the same time. Of course, we spent some time in the lobby planning our “Running of the Brides” type strategy: “You kick the redhead in the shin, and I’ll take out the blonde.”

Ha ha ha. Snort snort. No worries—no brides were harmed in the making of this blog post. But there was definitely some scoping out of the other brides, trying to anticipate their style, and guessing whether I’d have to go all Shaolin master over a discounted Amsale. It turned out that all that strategizing was for naught, since there wasn’t anything on the racks I loved. But I am glad we went, since our consultant let me try on some full-priced gowns (even though we technically were restricted to gowns on the sample racks and from the Lazaro trunk show that was going on at the time), and I was able to at least get a sense of what the “Kleinfeld experience” was like in person.

Here’s what I learned. First of all, Kleinfeld has a sample sale at the end of almost every month. You can get on their mailing list either by contacting them directly or by subscribing to the NY/NJ/CT version of the Knot. The stock varies month-to-month—they basically go through the gowns at the end of each month to see which ones are a bit worse for wear, not selling well, or are being retired by the designer. When we went, there were about four racks of discounted gowns, by a variety of designers, including Amsale, Badgely Mischka, and Romona Keveza. The gowns were sorted by price and ranged from under $500 to over $3000. And while Kleinfeld is usually a closed-rack boutique (I made that term up, but you know what I mean), you are welcome to browse through the sample sale racks and pull as many dresses as you’d like to try on.

I also learned that the Kleinfeld consultants take themselves super seriously. They were no joke, and I loved it. I was all set to try on dresses in my strapless bra, when my consultant gave me the “bitch, please” look and pulled the regulation Kleinfeld corset out of her drawer and stuck me in it. (Yes, hundreds of other brides have already put their bare hoohaas in that thing, but it’s best not to over-think it.) This is what the corset sort of looked like:

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[Image source]

The consultant then did what I now call the “Kleinfeld maneuver”—she molded the dress to the corset, such that even someone as mammarily challenged as myself looked awesomely well endowed and fitted in an oversized sample gown. Sexy.

A negative: As they openly flaunt on their show, Kleinfeld is all about the hard sell. My friend found a dress that she sort of liked, and consultant came back minutes later to tell us that another bride had “just called” and was coming in to buy that exact dress at 11 am, so she’d better decide whether she wants it now. Oh, the manufactured pressure! I mean, seriously?! No bride showed up at 11. Or 12 for that matter. My dog lies better than that.

Imaginary bridal nemeses aside, as with all sample sales, you do have to go ready to buy. The gown won’t be there the next day. So if you (like me) are the kind to agonize over the simplest decisions, this is probably not the best venue for you. Also, all the dresses we saw were standard sample sizes (8 and 10). It’s possible they might have had some cancellations that are in smaller or larger sizes, but we didn’t see them. So if you aren’t sample sized, you might find the selection quite limited. Bottom line: We didn’t have any luck that day, but it’s worth checking it out if you are in the area and can get an appointment.

In my next post, I review the Bridal Garden, “New York’s only non-profit bridal boutique.”

In the meantime, tell us about your experience at Kleinfeld or at a similar bridal emporium. Did you purchase your dress at one of Kleinfeld’s sample sales? Are you a secret fan of “Say Yes to the Dress”? Do you tremble at the thought of running into Elise, the militant manager, roll your eyes at Claudia, the drama queen, or puzzle over the introduction of Randy, the poor-man’s Tim Gunn?

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26 Responses to “Say Yes to the Sample Dress?”

1.
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Guest
birdie

your description of your kleinfeld experience was hilarious!! i do like to watch “say yes to the dress” on TLC. i like seeing all the beautiful gowns on tv! although i’d hate to be pressured to buy, i can also emphasize with the consultants who are faced with meeting monthly sales “quota.” i remember seeing an episode where a bride-to-be stayed in a gown she tried on for 5+ hours just staring at herself in the mirror and twirling around. that was just ridiculous!

 
2.
Mrs. Bee
Bee
Mrs. Bee (message)  3,261 posts, Sugar bee

haha this post cracked me up. i was just there last week and my friend bought her dress…. i kept recognizing everyone from the show. :)

 
3.
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Tiki

Love this post! You were cracking me up, but at the same time it was really informative and useful, thanks! :)

 
4.
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Kelly

Poor man’s Tim Gunn! Hysterical & so true.

 
5.
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Emily

i used to secretly watch “say yes to the dress” but a few weeks, my fiance walked into the room while i was watching it and totally cracked up! who knew there could be so much drama in dress trying on?

 
6.
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Member
Squishy622 (message)  168 posts, Blushing bee

Miss HC, you’re so witty…I’m highly entertained by your posts; glad you’re here!!

 
7.
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Vee

Haha, information and funny post! Thank you!

 
8.
mdarrah
Member
mdarrah (message)  1,006 posts, Bumble bee

HEHEHE. Lovin’ the manufactured pressure.
I was at a David’s Bridal and the consultant (who was a wench of a woman with her nose so far up in their air it was a wonder she didn’t walk into walk) told me that some of the dresses I had picked were sale dresses so I shouldn’t try them on unless I was ready to buy it then. She was seriously not even going to let me try the dresses on unless I convinced her that I could buy it if I loved it. Why I didn’t leave then - I have no idea. This woman was the only salesperson in the world who could make “Its on sale” sound like a terrible AND insulting thing!

 
9.
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CTbride

Did you look at veils or accessories at all? I bought my veil there - it was lovely, but really overpriced. The veil salespeople were unprofessional and the cashier who checked me out didn’t know anything about surprise special order cancellation policies that were on the receipt. The veil was late in getting to me and I was really unhappy by my treatment there. I felt like they treated me like a “bride” and not an individual with a fairly advanced degree. I’m happy I bought my dress elsewhere.

 
10.
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Guilty Secret

“My dog lies better than that.”

*cracking up*

 
11.
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laura

I think I’m in love. You might be my favorite-ist Bee EV-AH!!!

 
12.
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Bee
Miss Pomegranate (message)  956 posts, Busy bee

Hehehehe - it’s so funny that they make up those lies like that!!

 
13.
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HCB

@Guilty Secret: That was my favorite line too.

 
14.
jennred782
Member
jennred782 (message)  355 posts, Helper bee

Say yes to the dress is a guilty pleasure but I must say and my FI loves it to that Bridezillas is the best guilty pleasure. FI has even set up for it to record every sunday so that we don’t miss an episode. Mdarrah you are right David’s Bridal is all about the hard sell I wasn’t liking anything so the manager came over to help it was just bad and made me not want to ever go back.

 
15.
Bee Icon
Bee
Miss Margarita (message)  369 posts, Helper bee

such a funny post. :) i love all the info mixed in too.

 
16.
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MrsL

I went to Kleinfeld during regular hours, and the sales consultant (she must have been new, though she wasn’t young) let me back in the racks and allowed me to look through EVERY dress in that huge room. It was great to get a feel for different styles. But I hated the high pressure sale techniques (the second I smiled at a dress the boss ladies showed up to coo at me) and bought my gown elsewhere.

 
17.
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May2009NY

I was not a fan of Kleinfeld’s - the saleslady was way pushy, trying to sell me a $3000 dress that was so cheaply made. The samples were all filthy and torn, the silk pink kimono was gross, and the dressing room they gave me was just dirty. It was like a B grade department store.
On the other hand, I had an AMAZING experience at the new Pronovias flagship store at 52nd & 5th, and I couldn’t recommend it more highly (if you like the Pronovias brand)! The experience was absolutely lovely - champagne, large dressing rooms, wonderful salespeople. They allow you to take your time and do not employ the “hard sell” like at Kleinfelds. They have a permanent trunk show floor with 2009 dresses you can’t find anywhere else, and at a 10% discount.
I ended up buying my dress at Pronovias and have been telling ever tri-state area bride I know about it…it only opened last November, so it’s the best kept secret in NY!

 
18.
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Caitlin

My mother, my aunts, and my cousin all got their gowns from there, although mostly, they purchased when Kleinfeld was still in Brooklyn.

It’s not really my style, but I have tremendous trust in their ability and professionalism. I’m not sure if I’d get my dress from there or not…one day, we’ll see!

As for the show - Kleinfeld or not, I absolutely love it. I think its funny and interesting, and I love seeing all the different types of people they get in there. I don’t really like when they get too dramatic, though. I prefer the logistical stuff.

 
19.
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Indigo

Funny post. I liked Randy. =)

Can’t wait to hear about Bridal Garden.

 
20.
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Sarah

I got my dress at Kleinfeld and had an amazing experience! My saleslady was wonderful and listened to me when I talked about what I wanted and my budget. She took my mom and I in the back room to look through the racks of dresses. I thought the managers were great too and so was Randy! And watching the show just makes me laugh - it is definitely a guilty pleasure.

 
21.
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Bee
Miss Hot Cocoa (message)  1,721 posts, Bumble bee

Thanks for the confessions and compliments! You know that tonight I’ll be watching “So You Think You Can Wedding Dance” or whatever that TLC show about unexpected first dances is called. BTW, for those of you who are on the NY/CT Knot list, if you receive an email about a Kleinfeld sample sale, please post in the Beehive!

@laura: Thanks, mom — the check’s in the mail. ;-P

 
22.
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Bee
Miss Sea Breeze (message)  913 posts, Busy bee

Ha ha! You make getting abused sound so fun. Great post!

 
23.
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Charitable Shopping » Weddingbee » The Wedding Blog

[...] say you got real intimate with other brides’ bazoombas at Kleinfeld’s and escaped the clutches of an emaciated, three-story-tall bridezilla at Priscilla of Boston. Where [...]

 
24.
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soontobezink

I went to Kleinfelds and — although I didn’t buy my dress there — did have a good experience! I think it depends a lot on your salesperson. Mine let me wear my own strapless bra and knew exactly what I would like after I described it to her - she didn’t try to talk me into trying on any other styles “just to see” and didn’t bring me any dresses outside my price range. All the dresses I tried on were in great condition (unlike at Saks, where they were torn, dirty messes - very surprising!). I think the Kleinfelds selection is worth going to see for yourself, no matter what others have experienced :)

 
25.
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janice

Wow. Reading about your Kleinfeld experience makes me feel even worse about my own! I, too, went on a monthly sample sale day. But when I met my sales consultant, I was told that the samples only came in size 2. I suspected she was lying, but wondered if maybe I just didn’t know what a sample bridal gown was. Being a size 10, I wasn’t getting a size 2 sample dress. I decided to try on other dresses anyway. I think my sales consultant assumed I wasn’t going to buy anything, because she didn’t seem too eager to sell me anything. I never got a pink kimono or a “regulation Kleinfeld corset” to wear while trying on dresses. Used and gross though I’m sure they are, I still would have liked to try the dresses on without having to hide my bra straps and wonder what the dresses would fit like if I was wearing the “proper” undergarment. Anyway, I actually made a purchase that day, after trying on only 4 or 5 gowns. The real fun began when the nasty seamstress came in to measure me, and insisted that I order a dress 5 sizes larger than my regular clothing size. I get that wedding gowns run small. But 5 sizes???? I argued with her, and was nastily told that if I didn’t take the size she selected that I would have to sign a waiver and Kleinfeld wouldn’t be responsible if the dress couldn’t be altered properly. I wasn’t about to sign something that let them off the hook before I even had a fitting, so I agreed to the size. I was assured by said nasty seamstress that they can make any alteration needed without messing up the dress, but then I was told by customer service that they might not be able to size the dress without making a mess of it. The dress hasn’t come in yet, so I’m just trying not to lose sleep over it until I get to try it on and see what it looks like. If I could do it over again, I wouldn’t go to Kleinfeld’s. I only went for the sample sale, which is obviously just a monthly bait and switch scheme.

 
26.
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Bee
Miss Hot Cocoa (message)  1,721 posts, Bumble bee

@janice: I’m so sorry to hear about your seamstress experience. There’s no reason why with the amount of money they are charging for a dress, they should get away with treating you like that. I’ve also heard that bridal boutiques (and this goes for upscale ones like Kleinfeld as well as mass market ones like David’s Bridal) will coerce you into ordering your dress several sizes larger than necessary in order to charge you extra alteration costs. The Wedding Industrial Complex sucks. But don’t let them get you down. The important thing is that you love your dress, and you’re going to wear it to marry your fiance!

 


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Mrs. Hot Cocoa
Mrs. Hot Cocoa Mrs. Hot Cocoa, Boston/Los Angeles Age and Occupation: 31, JD/PhD Student Fiance's Age and Occupation: 32, Medical Student Engagement Date: May 30, 2008 Wedding Date: March, 2009 Blogging Since: April, 2008 Venue: Ritz Carlton, Marina Del Rey About Me: I am a professional student by day and an amateur cupcake taster, bargain shopper, and wedding planner by night. I am obsessed with NPR, the Food Network, paper, dance shows, Anthropologie, post-structuralist theory, Weddingbee!, "The Office," and celebrity gossip. When not procrastinating from my dissertation, I spend time catering to Jellyby, our overly anxious shih tzu, and getting to know Mr. Hot Cocoa. We have only been dating for fifteen years, so it's like I'm in love with a stranger! From the East Coast, we are planning a Jewish-Chinese Extravaganza in L.A., where we both grew up.
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