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Mrs. Pineapple, Pittsburgh Age and Occupation: 24, Graphic Designer Fiance's Age and Occupation: 27, Student Affairs Administration Engagement Date: August 4, 2007 Wedding Date: October, 2008 Blogging Since: April 14, 2008 Venue: The Rivers Club About Me: Being a transplant from sunny south Florida I am learning to live with all four seasons while playing with our cat collective, line dancing, and doing a ton of DIY projects for our wedding (seriously, like a thousand)!
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Dress (Not) Fitting Number One

August 12th, 2008 @ 9:25 am by Mrs. Pineapple

Dress (Not) Fitting Number One :  wedding philadelphia wedding dress Embarra01  {image}

Last week I had my first dress fitting at David’s Bridal. When I walked into “the alterations department” I was a little nervous. Basically it was a big dressing room filled with other brides, their moms, and women with pins.

I was alone with my big poofy dress, crinoline and cowboy boots. I was shown a smaller dressing room and told to put on my gown. So I did… well I tried to.

(Did they really think I could zip it all the way up on my own?) So there I was, standing in my half-zipped wedding gown in the middle of a crowded room not knowing what to do next. Eventually, I spotted someone carrying a clipboard—a good sign! She directed me toward the mirror and told me to step onto the stage thing in front of it. I did. So there I was standing on a platform in the middle of a crowded room halfway into my gown. Honestly, I was really embarrassed. Everyone was staring at me. I assume they were wondering why I was holding up my gown instead of actually wearing it.

Finally, a seamstress came up to me to help with the zipper. She had it almost zipped up when she started yelling “I can’t get it to zip! I can’t even… you see? I can’t zip it! I don’t want to break it! It won’t zip!” Really, she was yelling at me. I felt so horrible. In a room full of people she was yelling at me. I know my boobs and I was not so surprised that it didn’t want to zip all the way up. I kept saying, “ok, ok” and she just kept yelling about how it wouldn’t zip.

When I ordered my gown they suggested I buy a size smaller than the one I had tried on. Apparently, the waist on the bigger one would have to be taken in. Well, the smaller one was too small in the boobage department. Not a big deal. Well, at least I didn’t think it was a big deal. Either you take in the waist or let out the boobs. The seamstress, on the other hand, made me feel like the biggest bride, wearing the smallest dress, in the world. I was beet red and sweating. I was so embarrassed.

So, they would let out the top. Problem solved. Then, she told me my dress was too long. When I tried it on the first time the head seamstress commented that the length was “perfect.” How come all of a sudden I would have to pay $75 to make my gown an inch shorter? I just told her “no thanks, I’ll look for different shoes I guess.” (I was wearing the same shoes I had been wearing all along.)

After I got myself out of my gown and back into my real clothes they told me that they needed my measurements for their records. After my fitting? With my jeans and jacket on? They haphazardly threw the measuring tape around me and shouted out the numbers to someone else in another room, behind a curtain. Maybe it was the Wizard of Oz. I assume the reason for the measurements is so that if your gown does not fit they can possibly blame the bride for gaining or losing weight. Or maybe at this point I was just being cynical.

Since then I have been so haunted by the words “IT WON’T ZIP!” that I wasn’t going to even write about my first fitting. Maybe buying a dress at a high end boutique would have been worth it after all. Maybe.

Did you have a traumatic dress fitting?

Tags: philadelphia, wedding-dress |
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62 Responses to “Dress (Not) Fitting Number One”

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1.
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Bee
Miss Pinot Noir (message)  799 posts, Busy bee

Wow - that sounds terrible!! I’m so sorry that you had to go through that! I think you should have thrown a cherry pie in her face!

 
2.
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Guest
Cacey

You poor thing! I would have been mortified!
Maybe you should take the dress as it is and bring it some where else for alterations? It seems that taking your measurements with clothes on would make the dress a little big on you?

 
3.
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Member
MrsDavis (message)  251 posts, Helper bee

I am so sorry. No bridal shop should make you feel like anything less than perfect. You will be gorgeous. No worries. From what I hear from people DB is hit or miss depending on the staff at that particulair location. They are not all bad yet some can be. Boobage is nothing to be ashamed of. Work it girl.

 
4.
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Bee
Miss Shortcake (message)  465 posts, Helper bee

I’m sorry for you Miss Pineapple! DB has a deservedly awful reputation, especially in some areas, in my opinion. What about taking your dress to a different bridal salon all together for alterations? As an example, my bridal galleria does work for walk-ins, not just for people who buy their dresses there.

And the ordering a size two small? That’s just asking for disaster. They should have measured you (sans outerwear) and have ordered the size the best fit you, rather than suggest a masectomy after their botch up. Ughh. Now I’m so steamed for you.

 
5.
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Bee
Miss Shortcake (message)  465 posts, Helper bee

*too

 
6.
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Bee
Mrs. Jasmine (message)  1,170 posts, Bumble bee

That’s awful! What happened to a little class with customer service? I’m so sorry you had to go through that!

 
7.
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notsojenny

that sounds just dreadful. would have burst into tears… especially being there all alone and having to deal with that. i think it’s stories like this that give David’s Bridal and other big chain bridal shops a bad wrap. Unfortunately you end up with this kind of mentality when people aren’t hired for their expertise. I already know that no matter where i get my dress i’m bringing it to my seamstress… because i know she would never yell at me or make me cry.

 
8.
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Amy

Likely not the same DB, but I had really crappy service the last time I went there, too. The little sales girl was rude to my SIL and completely *forgot* to help me find a crinoline like I WENT IN THERE FOR. I decided to just shut my mouth and let them exchange my SIL’s dress and order it off ebay - I couldnt be happier.

I heard that David’s charges outrageous prices for their alterations, too. And also - most seamstresses in my area (private ones) always get the reviews of “she is probably the nicest person you will ever meet.” And that held true with mine, too (sometimes I think she’s being sarcastic, but no - just REALLY nice.)

If you can get out of having them do your dress, I would. Nobody should embarass their customer like that. Just wrong.

(PS - my dress from David’s didn’t fit me AT ALL. I never tried it on when I picked it up so now I tell myself it was their fault and they ordered me the wrong size. :) But my seamstress is amazing and fixed it right up for me.)

 
9.
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Izabela

that does sound horrible I paid extra $150 for my dress for an experience of the store. I knew I could get my dress cheaper somewhere but I just picked whatever store I felt was the most comfortable in. :)

 
10.
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Member
bluegreenjean (message)  397 posts, Helper bee

Oh no! I would take your dress to another (independent) seamstress for alterations — it it’s still an option. I’ve heard (the good ol’ Bridal Bargains book) that the alterations dept. is what makes David’s Bridal not so good. As an added bonus, many independent seamstresses charge less than boutiques (often while doing better work).

 
11.
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chicagobride

Oh, David’s Bridal! They also suggested I get a smaller size, I did, and they zipped it up (I was squished in!) and while excited that I had a smaller size, was a little worried. I chose to take the dress to a seamstress that I normally use. She immediately said she could get it to zip, but was really worried about the zipper. I opted to exchange it to a bigger size and get t altered down. My seamstress is also charging me considerably less than David’s. Good luck!

 
12.
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Guilty Secret

Ouch. Sorry it went so badly. I’m sure the dress will turn out just right in the end and that will be all that matters :)

 
13.
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rhodeygirl

oh my goodness!~ that is a horrible story! i am so sorry you had to deal with that, they should have done everything to make you feel beautiful. totally sucks.

 
14.
Ada
Member
Ada (message)  118 posts, Blushing bee

I’m so sorry they made you feel bad about yourself! You should never feel that way, and they should know better than that. I second taking your dress to another place for alterations. You will be beautiful, sexy and gorgeous in your dress, so pay no mind to those people at DB.

 
15.
Maude
Member
Maude (message)  354 posts, Helper bee

Ick! That is a shame, because I loved my alterations experience (although it DID start with my dress not being able to be zipped up). I went with a woman who worked out of her home.

 
16.
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ynichole (message)  212 posts, Helper bee

The one (only) good thing about David’s bridal is that they usually have these dresses in stock and can you get you a new size pretty quickly. I’d explore that option before letting them make any alterations.

Isn’t it funny, that usually dress shops recommend a larger size than you really need not smaller….

 
17.
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Krista (message)  157 posts, Blushing bee

I agree with Miss Shortcake, as well as a couple other ladies who suggested taking it elsewhere. In addition, like many others, I have heard you never order a size down. Silly DB!
I suggest you contact either management at that store or contact their head office, and tell them about this experience. They should at least know how appallingly rude the seamstress was.

 
18.
Mr. Mango
Member
Mr. Mango (message)  146 posts, Blushing bee

Yikes, I remember Ms. Mango getting measured for her dresses. For some reason, every time a measurement was taken, she’d look up at me to find some sort of reaction. Since then, I’ve learned to stare blankly at the wall.

 
19.
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Guest
Candice

I’m so sorry you had such an awful experience Miss P. Had that been me I would have felt exactly the same.

 
20.
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TBerry

I have heard other people mention a bad experience with the seamstresses at DB. They are also known to be expensive. A friend of mine bought her dress there and had great service but skipped the alterations because she was concerned at the cost. She is so glad she did because she found a woman who had worked at DB at one point but also used to make wedding gowns. She did a meticulous job. Even savign all the beads that were removed when the dress was taken in so that my friend would have the extras just incast there was a repair needed after the wedding. The dress fit perfectly and the craftsmenship was wonderful.

 
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Mrs. Pineapple
Mrs. Pineapple

Mrs. Pineapple, Pittsburgh Age and Occupation: 24, Graphic Designer Fiance's Age and Occupation: 27, Student Affairs Administration Engagement Date: August 4, 2007 Wedding Date: October, 2008 Blogging Since: April 14, 2008 Venue: The Rivers Club About Me: Being a transplant from sunny south Florida I am learning to live with all four seasons while playing with our cat collective, line dancing, and doing a ton of DIY projects for our wedding (seriously, like a thousand)!

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