Weddingbee Blog

This week we had the unpleasant experience of finding out two weeks before our wedding that one of our vendors is booked for another event on the same day. It wouldn’t normally bother me so much, except for the fact that I need them to arrive at our hotel one hour earlier then we previously agreed upon, and the vendor threw a fit. It also bothered me a little due to the fact that we weren’t made aware prior that the vendor would be elsewhere before coming to see us.

(image from here)

The vendor had a not so pleasant phone conversation with my new wedding coordinator that, I could tell after speaking to our coordinator, left a really sour taste in her mouth. I called the vendor to try to resolve the situation myself, and also because said vendor wouldn’t speak to my coordinator. Our conversation was not-so-pleasant as well.

After reading the contract, I realized that when we spoke last month, the vendor considered the time line that we had given them at that point to be the final, agreed upon time line. We, however, did not.

We are completely willing to work with the vendor to find a resolution that fits all parties involved, but we are still worried that the vendor’s behavior will affect how things turn out on the big day. I have requested that they bring extra help, at our expense, otherwise we will have to hire another vendor to also work with us that day to make sure that everything is completely taken care of. At this point, we would have to forfeit the entire amount owed if we were to cancel our contract with them and go elsewhere.

Word to the wise—I wouldn’t commit to any specific times (except maybe your venue) earlier then two weeks before your event. Items come up and scheduling constantly changes for the day of the wedding, and this can get tricky if one of your vendors has more then one wedding booked in the same day.

Have any of you experienced time line clashes with your vendors? If so, how did you go about resolving the situation? Do you think that vendors should let their clients know if they have multiple events in one day?

*Please excuse me for not detailing the specific vendor that I’m referring to, nor getting extremely specific. I would like to keep it as anonymous as possible until the situation is resolved.