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Mrs. Cookie, Denver Age and Occupation: 25, Nonprofit Fundraiser/Theatre Designer Fiance's Age and Occupation: 27, Financial Analyst Engagement Date: September 2007 Wedding Date: September 2008 Blogging Since: May 8, 2008 Venue: Ten Mile Station About Me: With a degree in Theatre I never realized that planning a wedding was a lot like Theatre Management, until I started planning my own. I am a coffee addict, especially Starbucks' Grande Mochas, yummy! I love to cook (especially chocolate chip cookies for my honey), travel to exotic places, and be creative. As a couple, Mr. Cookie and I are extremely practical, down to earth, and children at heart. We live in a cozy abode with our adorable Pomeranian, and love to play board games and watch movies into the evening.
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Image © IN Photography

The weeks leading up to the wedding were stressful on varying accounts, but that stress was only exacerbated by a variety of vendors that backed out on us. Yes, you heard that right backed-out!

First, it was my hairstylist. Luckily, she had taken the initiative to already book me with another stylist.

But the icing on the cake, so to speak, was our cake baker.

A month before our wedding, I emailed and/or called all our vendors to confirm details, payments, and whatnot. I emailed our cake baker to confirm delivery time and last minute floral changes. This is the email I received:

“So I’m a little concerned about your cake. I know I have emailed you about it and I never received anything back from you…. I can probably find the email if you need reference. I do require a deposit to save the date. But unfortunately, after I didn’t hear back from you, I agreed to be in a friends wedding in Minnesota that weekend and booked a plane ticket. Sorry for any inconvenience…”

Knowing that I had not received any emails, I asked her to send me the emails:

“Can you please send me the emails you emailed me, with the timestamps of when you sent them, as soon as possible! Thanks! Miss Cookie”

Her response:

“I can’t seem to find the email… regardless I am not available for your date… I own a small business and require a deposit to save a date. Sorry for any inconvenience.”

A little back story: Per our agreement with Breckenridge Lodging and Hospitality for the use of Ten Mile Station and the catering, the cake was included in our food and beverage minimum. At the time of the contract signing, they had an executive pastry chief on staff that we were required to get our cake from.

About a month after signing the contract, I was told by the catering manager that the executive pasty chief would no longer be providing cakes for Ten Mile Station. They had found another preferred vendor, but we were not required to go through them. We decided to go with the preferred vendor.

At our cake tasting, there was much confusion as to how the deposit for the cake would be handled by the cake baker, the catering manager, and ourselves since the cake, at time of contract signing, was to be paid for through our payment to Breckenridge Lodging and Hospitality. We told the catering manager and the cake baker to work out the deposit and payment of the cake between the two of them, but that we were not going to pay more than agreed upon in our contract. Not hearing another word on the matter, I naively assumed everything had been worked out.

Fast forward to a month before the wedding, and I have just received an email from our now former cake baker. We immediately called the catering manager to inform her of the situation, and in turn she personally called the owner of Blue Moon Bakery to get us another cake in time. The owner, Chief Ben Reil, was a godsend and confirmed that he would be able to bake a cake for us. However, with four other weddings that weekend, he could not deliver it to Ten Mile Station. So, my mother and father were put to the task of picking-up the cake on the wedding day. Also, since the road to Ten Mile Station is gravel road straight up the mountain, our cake had to be modified from the design below for stability purposes.


Image from The Knot Colorado


Image © IN Photography

In the end, at least we had cake. It looked and tasted fine, but I was a little bummed that it wasn’t what I had envisioned. What got my goat about the situation was the unprofessionalism by the cake baker. She had my cell number; she could have called me to discuss the deposit. We potentially would have been without a cake on our wedding. Although, Mr. Cookie put it all into perspective when he asked me, “Honey, would you have married me without a wedding cake?” To which I replied, “Sweetheart, I would marry you without wedding cake any day.”

Did you have any vendors back out at the last minute? Or did a wedding detail not turn out as you had envisioned it?

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19 Responses to “I’d Have Married Mr. Cookie Without Cake!”

1.
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Bee
Miss Taffy (message)  1,912 posts, Bumble bee

What a nightmare. I’m sorry the baker turned out to be such a mess! The new cake is quite lovely.

Are those birds salt & pepper shakers? They look like the set I have. :) I never thought about using them on the cake!

 
2.
missbean
Member
missbean (message)  523 posts, Busy bee

That is unfortunate about your cake! I’m glad that everything (somewhat) worked out in the end and your cake is still really pretty!

 
3.
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Bee
Mrs. Cookie (message)  742 posts, Busy bee

@Miss Taffy: Yes, they are salt and pepper shakers that I bought at Target.

 
4.
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indecisivebride (message)  336 posts, Helper bee

My DOC quit a week before my wedding. I found her through the weddingbee classifieds and the whole epxerience left a really bad taste in my mouth.

It’s a long story, but I think people just starting out in the wedding business have a hard time understanding what it means to be professional.

Apparently she thought being professional meant she could change plans a week before the wedding (email on Saturday night that she can’t make the rehearsal. No explanation how I’m going to get all my wedding items to her, etc. I demanded to know what was going on…she refused to explain why she was changing plans and couldn’t make it…in the end she told me her reason and insisted it was none of my business. I told her she did not need to give me details of her personal life, but that an explanation was absolutely necessary to justify her request that I change my schedule to accomodate her one week before the wedding. She quit; I went on the local knot board to find a replacement; and she yelled at me for publicly bashing her. I told her I went there to find a replacement and only disclosed her name when others asked me to.

I guess if something had to go wrong, I’m glad this was it b/c my family, friends, and husband were so supportive and we were able to fix things before the actual wedding day. I got a last minute DOC referral (she was available b/c she didn’t book a wedding during her birthday weekend). My new DOC (Christine from Belle Nuit Events) was so kind, organized, and helpful. She perfectly executed all the details. I will never forget this last minute favor! My wedding was absolutely wonderful!

 
5.
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Miss Spring Roll (message)  718 posts, Busy bee

What a terrible experience :( Your cake did turn out adorable though. I have kept vendors to a minimum; it might sound horrible to say, but I am not very trusting when it comes to my wedding.

 
6.
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Bee
frenchbulldog (message)  4,017 posts, Honey bee

How horribly unprofessional of your baker :( Boo on her! But I’m so glad you were able to get a cake even though it was exactly what you wanted.

 
7.
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Miss Taffy (message)  1,912 posts, Bumble bee

@Mrs. Cookie: That’s awesome! I actually have two sets, a duplicate housewarming gift. :) They look adorable on top of the cake!

 
8.
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Guest
Hoolie

I had two vendors back out on me. My hairstylist and the seamstress making my bridesmaid’s outfits. It was stressful, but you know, it didn’t ruin the day. I sometimes wonder how these people stay in business, though. Also, my DOC didn’t know what she was doing because she apparently didn’t get half the e-mails I sent. It’s better to not trust electronic correspondence. I learned that the hard way!

 
9.
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Guest
Erin J.

I didn’t have a vendor back out per se…my hairdresser just decided not to show up!!

 
10.
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Member
Krista (message)  152 posts, Worker bee

Oh dear. At least it worked out. What an unprofessional baker! I wonder if she is so unaccommodating with her other clients?

 
11.
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Guest
sunflowers

let’s face it: we know Exactly what happened: she wanted to go to her friend’s wedding and decided that since she had not made arrangements w/the lodge (as she was supposed to have done) this was an easy out. Instead of calling you (so you could get the lodge/catering group to follow through w/the baker) she went a really adolscent and unprofessional route: fake an email and go party w/her friend.
I’m glad it all worked out in the end.

 
12.
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ErinMarieMack

That is very obnoxious, but your cake is beautiful! I love it:)

 
13.
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bugaboo

I might have read this post too fast, but did you get your deposit back from the original baker? Or was it never given to her from the venue? In any regard, your cake turned out great! My mom bought those same salt and pepper shakers for my wedding by the way! too funny!

 
14.
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Guest
Melissa B.

@sunflowers: I completely agree, sunflowers — the baker wanted to go to her friend’s wedding (which I completely understand) and figured since she’d been lazy about confirming with Mrs. Cookie she could lie about sending an e-mail and had an easy out (which is very uncool, friend’s wedding or not). Unfortunately I think there are a few vendors out there who do wedding stuff as a weekend second job and don’t take it very seriously. I’ve heard this quite a bit about DOCs and especially DJs, but I could see it happening with florists and bakers too.

All that said, Mrs. Cookie, I would *never* have guessed that was a backup cake unless you told us. It. Is. Gorgeous!

 
15.
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Mrs. P

Did you report her to the BBB? I’m glad you got cake in the end though. I love your cake toppers! I had the same idea and found two white ceramic birds on eBay. Great minds …

 
16.
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Bee
Mrs. Cookie (message)  742 posts, Busy bee

@bugaboo: To clarify, we never gave the baker a deposit — and her reason for backing out on us — because the cost cake, at the time of contract signing with our venue/caterer, was to be handled through our payment to Breckenridge. We were never notified or told differently.

 
17.
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griffen

Wow, she totally sucks. That said, your cake was really beautiful.

 
18.
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beaninca

wow that scares me, because our reception package also includes a cake so there will be no money passing directly to a baker.

I TOTALLY think that the original vendor should have taken some discount on your cake, as it seems it was their responsibility to handle the “money passing”.

I am very cautious naturally and already anticipate my dress maker to be flakey. So, I have picked a Wai Ching as a backup. I hope that doesnt happen tho. Don’t want to be dress-less.

 
19.
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Guest
Love Made Simple: Cake Smashing » Weddingbee » The Wedding Blog

[...] our brush with near cake catastrophe, I was just happy we had cake. Not that not having a cake would have been a catastrophe. I would [...]

 


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Mrs. Cookie Mrs. Cookie, Denver Age and Occupation: 25, Nonprofit Fundraiser/Theatre Designer Fiance's Age and Occupation: 27, Financial Analyst Engagement Date: September 2007 Wedding Date: September 2008 Blogging Since: May 8, 2008 Venue: Ten Mile Station About Me: With a degree in Theatre I never realized that planning a wedding was a lot like Theatre Management, until I started planning my own. I am a coffee addict, especially Starbucks' Grande Mochas, yummy! I love to cook (especially chocolate chip cookies for my honey), travel to exotic places, and be creative. As a couple, Mr. Cookie and I are extremely practical, down to earth, and children at heart. We live in a cozy abode with our adorable Pomeranian, and love to play board games and watch movies into the evening.
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