Comments showing up as “Anonymous”

Comments showing up as “Anonymous”

January 4th, 2009 @ 4:59 pm by Mrs. Bee

Recently, some blog comments have been showing up as from “Anonymous” even though the commenter is signed into Weddingbee!

Comments from these users are still showing up as signed in on the boards, so it sounds like only the blog comments are affected (and only for some users). This bug started a few weeks ago and we’re a bit stumped.

Our apologies to BeachbrideT, Sezzy, flbeachbride, LT1982, gabbydancer, mrshoneybun and Newport Nuptials… and any other affected users!

If this has happened to you, could you answer the following questions in the comment area below?

What browser are you using when blog comments show up as Anonymous? It may be easiest to click here and paste the results into your comment.
If you use more than one computer, does your username show up in one place and not the other? If so, can you think of what’s different between the two? (different operating system, different type of browser?)
Finally when you sign in… do you check the “remember me” button or not? Whichever way you sign on… could you try doing the other one and see if that helps?

The problem with “anonymous” comments started a few weeks ago, and we’d love to get to the bottom of it. Please help if you can. Thanks guys!

EDIT: It looks like this bug has been squashed! If your comment has been marked as Anonymous in the past, please try again below!

Tags: announcements |

| Share this post: Comments showing up as “Anonymous”

Latest Gallery Pics

2dBride and NotFroofy's ketubah (Jewish wedding contract)

NotFroofy's DIY pocketfolds, based on the design of our ketubah

2dBride and NotFroofy's 1st dance: swing dance to "Dance Me to the End of Love"

33 Responses to “Comments showing up as “Anonymous””

Member

MrsCPT (message) 241 posts, Helper bee

I have this problem sometimes, but not always. I am using Mozilla 5.0. The problem affects both of my computers, but I use Mozilla on both. I do click the “Remember me” button on one computer, but not the other. I have tried not clicking it when I sign in and the problem persists. However, sometimes the problem just resolves itself. I assumed that my internet connection was acting up and blamed the problem on it rather than on the site though.

1/4/09 @ 5:13 pm (reply)

Member

Sezzy (message) 168 posts, Blushing bee

I use firefox on both computers, and have had the problem on one for sure. Currently, above the comment box it says “Logged in as .” and then has the “Logout >>” button, but doesn’t list my name. Strange business.

Not checking the remember me button this time, we’ll see if it works. - Sezzy

1/4/09 @ 5:13 pm (reply)

Guest

Miss Pinot Grigio

A few days ago, I was one of the victims of the “Anonymous” bug…I was using Mozilla, and always use the “Remember Me” option (so all my logins and PWs are saved).

However, today it seems to working peachy! (yay!!) So here’s the “cut and paste” info, as requested through the given link….
—————————————————
This is what your browser thinks it is:
platform: Win32
appCodeName: Mozilla
appName: Netscape
appVersion: 5.0 (Windows; en-US)
language: en-US
mimeTypes: [object MimeTypeArray]
oscpu: Windows NT 5.1
vendor:
vendorSub:
product: Gecko
productSub: 20081217
plugins: [object PluginArray]
securityPolicy:
userAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.20) Gecko/20081217 Firefox/2.0.0.20
cookieEnabled: true
onLine: true
javaEnabled: function javaEnabled() { [native code] }
taintEnabled: function taintEnabled() { [native code] }
buildID: 2008121709
preference: function preference() { [native code] }
registerContentHandler: function registerContentHandler() { [native code] }
registerProtocolHandler: function registerProtocolHandler() { [native code] }

1/4/09 @ 5:14 pm (reply)

Member

Sezzy (message) 168 posts, Blushing bee

Trying again with “remember me,” I hope it works. The info above the comment box still looks the same…
-Sezzy

1/4/09 @ 5:16 pm (reply)

Member

Sezzy (message) 168 posts, Blushing bee

No luck. Here is the pasted info from the supplied link. Good luck!!
- Sezzy

appCodeName: Mozilla
appName: Netscape
appVersion: 5.0 (Windows; en-US)
language: en-US
mimeTypes: [object MimeTypeArray]
platform: Win32
oscpu: Windows NT 5.1
vendor:
vendorSub:
product: Gecko
productSub: 2008120122
plugins: [object PluginArray]
securityPolicy:
userAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.5) Gecko/2008120122 Firefox/3.0.5
cookieEnabled: true
onLine: true
buildID: 2008120122
javaEnabled: function javaEnabled() { [native code] }
taintEnabled: function taintEnabled() { [native code] }
preference: function preference() { [native code] }
registerContentHandler: function registerContentHandler() { [native code] }
registerProtocolHandler: function registerProtocolHandler() { [native code] }
mozIsLocallyAvailable: function mozIsLocallyAvailable() { [native code] }

1/4/09 @ 5:18 pm (reply)

Member

catholicbride (message) 53 posts, Worker bee

1. I use Mozilla. My info is below. I tried using Internet Explorer, but had the same problem.

2. I only use this computer.
3. I’ve tried signing in both ways and it still shows me as anonymous.

Catholicbride

1/4/09 @ 5:54 pm (reply)

Member

MrsCPT (message) 241 posts, Helper bee

I am having the problem on both of my computers. Changing the “Remember me” option has not resolved the problem.

Here are the results of the link,

MrsCPT

1/4/09 @ 6:00 pm (reply)

Member

bluejay (message) 103 posts, Blushing bee

Wow. I totally don’t know what most of the below means. I tried logging out and checking the remember me option and I’m still showing up as anonymous!

~ bluejay2201

platform: Win32
appCodeName: Mozilla
appName: Netscape
appVersion: 5.0 (Windows; en-US)
language: en-US
mimeTypes: [object MimeTypeArray]
oscpu: Windows NT 5.1
vendor:
vendorSub:
product: Gecko
productSub: 20081217
plugins: [object PluginArray]
securityPolicy:
userAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.20) Gecko/20081217 Firefox/2.0.0.20
cookieEnabled: true
onLine: true
javaEnabled: function javaEnabled() { [native code] }
taintEnabled: function taintEnabled() { [native code] }
buildID: 2008121709
preference: function preference() { [native code] }
registerContentHandler: function registerContentHandler() { [native code] }
registerProtocolHandler: function registerProtocolHandler() { [native code] }

1/4/09 @ 6:30 pm (reply)

Member

kelly (message) 4 posts, Wannabee

I’m using Safari. I click the keep me logged in button and I’m accessing from my macbook(below) and my 1st gen. iphone. Hope this helps!

This is what your browser thinks it is:

cookieEnabled: true
language: en
productSub: 20030107
product: Gecko
appCodeName: Mozilla
javaEnabled: function javaEnabled() { [native code] }
mimeTypes: [object MimeTypeArray]
vendorSub:
vendor: Apple Computer, Inc.
platform: MacIntel
appName: Netscape
appVersion: 5.0 (Macintosh; U; Intel Mac OS X 10_4_11; en) AppleWebKit/525.27.1 (KHTML, like Gecko) Version/3.2.1 Safari/525.27.1
userAgent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_4_11; en) AppleWebKit/525.27.1 (KHTML, like Gecko) Version/3.2.1 Safari/525.27.1
plugins: [object PluginArray]

1/4/09 @ 6:36 pm (reply)

10.

Member

Miss Monogram (message) 13 posts, Newbee

I noticed that too…glad I wasn’t the only one! I sign in and stay logged in because I am the only one that uses my computer. On the top it says “Welcome Miss Monogram!”

Here’s what mine comes up with:

cookieEnabled: true
language: en-US
productSub: 20030107
product: Gecko
appCodeName: Mozilla
javaEnabled: function javaEnabled() { [native code] }
mimeTypes: [object MimeTypeArray]
vendorSub:
vendor: Apple Computer, Inc.
platform: Win32
appName: Netscape
appVersion: 5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/525.27.1 (KHTML, like Gecko) Version/3.2.1 Safari/525.27.1
userAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/525.27.1 (KHTML, like Gecko) Version/3.2.1 Safari/525.27.1
plugins: [object PluginArray]

1/4/09 @ 6:40 pm (reply)

11.

Member

kelly (message) 4 posts, Wannabee

I’ve logged out and did not click the remember me button this time.
-mrshines

1/4/09 @ 6:40 pm (reply)

12.

Member

kelly (message) 4 posts, Wannabee

@Anonymous:

didn’t help?

1/4/09 @ 6:41 pm (reply)

13.

Bee

Mr. Bee (message) 1,571 posts, Bumble bee

Hmm… sounds like the “remember me” checkbox isn’t a factor here.

Here’s what we know so far:

Reports above look like they are from Firefox 2 and 3 (on a PC), as well as Safari (on both a Mac and a PC).
The bug doesn’t impact all users of those browsers though, since I can use Firefox 3 at home and work.
So far, nobody has reported a case of this bug on any version of Internet Explorer.

Please keep these comments coming; hopefully one of them will give us the clue we need to crack the case!

1/4/09 @ 7:10 pm (reply)

14.

Hostess

MightySapphire (message) 2,608 posts, Sugar bee

appCodeName: Mozilla
appName: Microsoft Internet Explorer
appMinorVersion: ;SP2;
cpuClass: x86
platform: Win32
plugins: undefined opsProfile: undefined userProfile: undefined systemLanguage: en-us
userLanguage: en-us
appVersion: 4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322; .NET CLR 2.0.50727)
userAgent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322; .NET CLR 2.0.50727)
onLine: true
cookieEnabled: true
mimeTypes: undefined

<~~~First Internet Explorer Case!
It always says Welcome MightySapphire at the top no matter where I log in
I always check “Remember Me”
This didn’t happen to me until you posted this thread.

1/4/09 @ 7:23 pm (reply)

15.

Bee

Mr. Bee (message) 1,571 posts, Bumble bee

Hey guys - I believe we may have found the solution.

Please help us test the solution and try commenting again - especially if you commented above or have had this problem in the past!

ps I deleted some comments I made above (along with the replies) about an alternative solution, since that wasn’t working…

1/4/09 @ 7:50 pm (reply)

16.

Member

gabbydancer (message) 90 posts, Worker bee

I use Mozilla, here is my info;

This is what your browser thinks it is:
appCodeName: Mozilla
appName: Netscape
appVersion: 5.0 (Windows; en-US)
language: en-US
mimeTypes: [object MimeTypeArray]
platform: Win32
oscpu: Windows NT 6.0
vendor:
vendorSub:
product: Gecko
productSub: 2008120122
plugins: [object PluginArray]
securityPolicy:
userAgent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.5) Gecko/2008120122 Firefox/2.0.0.14;MEGAUPLOAD 1.0
cookieEnabled: true
onLine: true
buildID: 2008120122
javaEnabled: function javaEnabled() { [native code] }
taintEnabled: function taintEnabled() { [native code] }
preference: function preference() { [native code] }
registerContentHandler: function registerContentHandler() { [native code] }
registerProtocolHandler: function registerProtocolHandler() { [native code] }
mozIsLocallyAvailable: function mozIsLocallyAvailable() { [native code] }

I use the remember me button to log in.

1/4/09 @ 7:55 pm (reply)

17.

Member

bluejay2201 (message) 103 posts, Blushing bee

Bees for the win! I’m happily showing up now!

1/4/09 @ 8:04 pm (reply)

18.

Member

MrsCPT (message) 241 posts, Helper bee

YAY!

1/4/09 @ 8:37 pm (reply)

19.

Member

han_lyn (message) 36 posts, Newbee

Mozilla - woot it works!

1/4/09 @ 8:40 pm (reply)

20.

Bee

Mr. Bee (message) 1,571 posts, Bumble bee

Ok I think we’ve addressed the Anonymous issue… now working on figure out some issues caused by the fix!

Please continue to comment though, if you’ve shown up as Anonymous in the past! It’d be great to confirm that we’ve fixed the bug :-).

1/4/09 @ 8:41 pm (reply)

21.

Member

laurajane (message) 320 posts, Helper bee

I think it’s working now! Thanks for you hard work!

1/4/09 @ 8:43 pm (reply)

22.

Member

Jesslit (message) 13 posts, Newbee

I showed up as anonymous yesterday when I commented on the invitation contest. Here is what my computer says (this is Jesslit if it shows up the same way again!):

This is what your browser thinks it is:
appCodeName: Mozilla
appName: Netscape
appVersion: 5.0 (Windows; en-US)
language: en-US
mimeTypes: [object MimeTypeArray]
platform: Win32
oscpu: Windows NT 5.1
vendor:
vendorSub:
product: Gecko
productSub: 2008120122
plugins: [object PluginArray]
securityPolicy:
userAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.5) Gecko/2008120122 Firefox/3.0.5
cookieEnabled: true
onLine: true
buildID: 2008120122
javaEnabled: function javaEnabled() { [native code] }
taintEnabled: function taintEnabled() { [native code] }
preference: function preference() { [native code] }
registerContentHandler: function registerContentHandler() { [native code] }
registerProtocolHandler: function registerProtocolHandler() { [native code] }
mozIsLocallyAvailable: function mozIsLocallyAvailable() { [native code] }

1/4/09 @ 10:41 pm (reply)

23.

Member

Hyeyoung (message) 5 posts, Newbee

appCodeName: Mozilla
appName: Microsoft Internet Explorer
appMinorVersion: 0
cpuClass: x86
platform: Win32
plugins: undefined opsProfile: null
userProfile: null
systemLanguage: en-us
userLanguage: en-us
appVersion: 4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.0.04506; InfoPath.1)
userAgent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.0.04506; InfoPath.1)
onLine: true
cookieEnabled: true
mimeTypes: undefined

I have only used one computer to log in to weddingbee and it was always on the “remember me” mode.

But it does look like it’s working now… the past two times i tried to comment, it showed up as anonymous. but above the comment box, it used to say “Logged in as . Logout>>” but now it actually says my username. yay!

1/4/09 @ 10:43 pm (reply)

24.

Bee

Mr. Bee (message) 1,571 posts, Bumble bee

It’s sounding like it’s fixed overall!!

Thanks to everyone for their patience with this one…

1/4/09 @ 11:14 pm (reply)

25.

Guest

Annui

Wow, I thought this problem was just me! And it is fixed, here’s my info if it helps (although why my browser thinks it is Netscape when it’s actually Firefox is bizarre). Thanks for working on this, guys!

appCodeName: Mozilla
appName: Netscape
appVersion: 5.0 (Macintosh; en-US)
language: en-US
mimeTypes: [object MimeTypeArray]
platform: MacPPC
oscpu: PPC Mac OS X 10.4
vendor:
vendorSub:
product: Gecko
productSub: 2008120121
plugins: [object PluginArray]
securityPolicy:
userAgent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10.4; en-US; rv:1.9.0.5) Gecko/2008120121 Firefox/3.0.5
cookieEnabled: true
onLine: true
buildID: 2008120121
javaEnabled: function javaEnabled() { [native code] }
taintEnabled: function taintEnabled() { [native code] }
preference: function preference() { [native code] }
registerContentHandler: function registerContentHandler() { [native code] }
registerProtocolHandler: function registerProtocolHandler() { [native code] }
mozIsLocallyAvailable: function mozIsLocallyAvailable() { [native code] }

1/4/09 @ 11:49 pm (reply)

26.

Bee

Mr. Bee (message) 1,571 posts, Bumble bee

@Annui: Firefox is actually based on the code from Netscape.

Netscape open sourced its browser, which became Mozilla… and the Firefox spun off from Mozilla. More riveting reading here:
http://en.wikipedia.org/wiki/History_of_Mozilla_Firefox

1/4/09 @ 11:55 pm (reply)

27.

Member

flbeachbride (message) 328 posts, Helper bee

It looks like it has been corrected. I can see my name and I am showing “logged in as flbeachbride”, whereas before is would only show “logged in as ___” with no user name. Thanks!

1/5/09 @ 7:37 am (reply)

28.

Guest

Sezzy

Testing it out, but it looks good. Yay!

1/5/09 @ 8:57 am (reply)

29.

Member

LT1982 (message) 47 posts, Newbee

Testing too…

1/5/09 @ 9:53 am (reply)

30.

Hostess

MightySapphire (message) 2,608 posts, Sugar bee

Testing “squashed bug”

1/5/09 @ 10:46 am (reply)

31.

Hostess

BeachBrideT (message) 1,056 posts, Bumble bee

Hi! The weird thing for me is that this happens SOMETIMES, but not all the time. I use both Safari and Firefox- mostly Safari for wedding bee. I would sign in, and right above the comment box it would say “Logged in as. Logout” So it knew I was signed in, but my log in name wouldn’t show up.
And even more strange, sometimes, I’d be logged in and I’d show up as Anonymous on the main posts, but as BeachBrideT under the boards.
I always check “Remember me” when I sign in (although I tried it both ways when trying to figure out how to get rid of the Anonymous problem.
It looks like its been fixed!

1/5/09 @ 10:57 am (reply)

32.

Bee

Mr. Bee (message) 1,571 posts, Bumble bee

@BeachBrideT: Yah, names were showing up on boards… just not on the blog comments (for certain users). It was a bug with the blogging software we’re using - we applied the fix, and all seems better now!

1/5/09 @ 1:41 pm (reply)

33.