Crew to the Rescue!

February 8th, 2009 @ 1:30 pm by Mrs. Lemonade

Now, I know we’ve had our ups and downs. As you may remember we recently had a big fight that left us not on speaking terms. Yet, just like any solid friendship, time heals all wounds and eventually we made up. I’m speaking, of course, of my true best friend, J.Crew (who happens to be good pals with many of the other bees!).

I had been a bit distraught lately as the perfect wedding shoes kept eluding me. I’d searched bridal sites, high-end department stores, bargain outlets, EVERYWHERE to no avail. With my tail between my legs I trotted back over to the Crew site to test the waters and see what I could find. Within minutes I found a pair of beautiful Italian-made heels (with an ankle strap! Hooray!) and the perfect matching clutch. Crew and I made up, I placed the items in my cart, checked out, and called it a day. Except 2 days later I had yet to receive a confirmation email. Now, I’ve ordered enough items in my day to know the confirmation email comes pretty darn quickly. Damn you, J.Crew, are you still trying to spite me?!

I quickly called the customer service line and spent the next 30 minutes chatting with the most professional and genuine CSR I have yet to encounter. I previously had a VERY BAD experience with an ahem, gentleman, during the bridesmaid dress fiasco (side note, yes, she has found the dress!) and I was wary of a repeat performance leaving me accessory-less. Luckily I hit the CSR jackpot and was connected to a dude who (seemed) to actually care about his job and my shoes.

He righted the wrong, ensured me my pretties would be on their way, and when he learned they were to be worn for my wedding he hooked me up with free express shipping! Holla! I only wish I had taken down his name so I could share with the world (and his supervisor) what a fantastic experience it was! Here’s to you nameless Crew CSR, for ending the longstanding battle between your employer and me!

Anyhow, these lovelies arrived a few days ago:

How many pairs of wedding shoes did you buy before you settled on your wedding shoes?

Tags: san antonio, shoes |

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37 Responses to “Crew to the Rescue!”

Member

Miss Scarlet (message) 61 posts, Worker bee

Oooh, what classic beauties! I’m so glad you were able to hunt them down!

2/8/09 @ 2:36 pm (reply)

Bee

miss mouse (message) 3,302 posts, Sugar bee

Those are adorable!

2/8/09 @ 2:37 pm (reply)

Hostess

Lillindy (message) 4,255 posts, Honey bee

Wow, what pretties, congrats for finding them! And how did you end up finding that BM dress?

2/8/09 @ 2:39 pm (reply)

Hostess

Lillindy (message) 4,255 posts, Honey bee

Oh wow, and you caught them on sale?

2/8/09 @ 2:41 pm (reply)

Member

cannotwait (message) 1,049 posts, Bumble bee

must. not. be. tempted.

2/8/09 @ 2:43 pm (reply)

Member

MelissaB (message) 414 posts, Helper bee

The shoes are divine — but I think I can’t appreciate them properly because I am distracted by the clutch in the last photo! Miss Lemonade, where did you get that gorgeous bag?

2/8/09 @ 2:50 pm (reply)

Guest

Laura

I bought the same clutch for my wedding day too!

2/8/09 @ 2:50 pm (reply)

Member

MelissaB (message) 414 posts, Helper bee

Good grief … you said in the post it’s a J. Crew bag. Sorry, clearly my reading comprehension skills need some work

2/8/09 @ 2:51 pm (reply)

Member

saramari (message) 315 posts, Helper bee

Those are so pretty! Good find.

2/8/09 @ 3:35 pm (reply)

10.

Member

Sparkles (message) 706 posts, Busy bee

I am still trying on shoes! I have something in mind- but I wouldn’t be able to explain it to anyone. I guess I will just know the right shoe for me when I see it and put it on! But so far- four shoe stores and countless retailers!

2/8/09 @ 3:39 pm (reply)

11.

Guest

bubblegirl

They’re soo pretty and classic. I love the clutch! J. Crew has been good to me so far. They also got me free express shipping on a dress they had out of stock. The CSR’s have been very nice.

2/8/09 @ 3:41 pm (reply)

12.

Member

missrachelk (message) 57 posts, Worker bee

How Many? Dozens! I am retail-deprived down here in paradise (St Thomas) and I ordered over a dozen pairs before settling on an ivory ’show’ pair and silver flip flops for the reception.

It was fun though! I sort of miss having a fashion ‘mission’ to be on the hunt for : (

2/8/09 @ 3:51 pm (reply)

13.

Bee

Miss Hot Cocoa (message) 1,715 posts, Bumble bee

Ooh, those are so beauteous!

2/8/09 @ 4:14 pm (reply)

14.

Member

angelastheboss (message) 290 posts, Helper bee

I have been abusing the Crew too much lately. The sales have been awfully tempting. I bought my dress from there, as well as a chiffon jacket to try to wear with it, among other things.
You got some great stuff!

2/8/09 @ 4:46 pm (reply)

15.

Member

laurajane (message) 320 posts, Helper bee

I love the ankle strap- perfect for that little extra wedding day support!

2/8/09 @ 4:46 pm (reply)

16.

Member

mandalynn17 (message) 1,071 posts, Bumble bee

Those are adorable and I love the clutch. I haven’t bought anything yet, but my search is a little more wide open since I’m going the colored route. I have yet to really fall in love with anything so far.

2/8/09 @ 4:56 pm (reply)

17.

Member

PeachandPearl (message) 187 posts, Blushing bee

So classic! Love, love, love.

2/8/09 @ 5:23 pm (reply)

18.

Member

flbeachbride (message) 328 posts, Helper bee

Those shoes are absolutely classic.

2/8/09 @ 5:31 pm (reply)

19.

Member

beccahead (message) 2 posts, Wannabee

I just went to Jcrew’s website because these are GORGEOUS…but I couldn’t find them anywhere!! Am I missing something obvious? Do you recall the name of them? Gah - I hope they’re not all snapped up already. Boo.

2/8/09 @ 5:36 pm (reply)

20.

Bee

Mrs. Avocado (message) 1,407 posts, Bumble bee

Very classic. Will look perfect with Jackie.

2/8/09 @ 7:06 pm (reply)

21.

Member

bruyere (message) 47 posts, Newbee

oh my gosh, those shoes are STUNNING.

2/8/09 @ 7:26 pm (reply)

22.

Member

Jellybean77 (message) 77 posts, Worker bee

omg those are just badass

2/8/09 @ 8:18 pm (reply)

23.

Bee

Miss Bruschetta (message) 5,553 posts, Bee Keeper

awww, so pretty! i’m about to start my shoe search, and i hope it’s relatively painless!

2/8/09 @ 8:49 pm (reply)

24.

Guest

Leigh

Congrats! I am so glad to hear that you found the perfect shoes. And it’s even better that the CSR at J.Crew was so nice. It can be so hit or miss with which rep you get. But the for most part, they are great.

How will you be using the clutch on your wedding day?

2/8/09 @ 10:41 pm (reply)

25.

Bee

Miss Apple Cider (message) 215 posts, Helper bee

these look great! is this terrible?…i haven’t even thought about what shoes i will wear! you have inspired me to start thinking about it. also, don’t good customer service people make a world of difference!

2/8/09 @ 11:23 pm (reply)

26.

Member

Miss Doodle Bug (message) 52 posts, Worker bee

These are timeless. Good for you for giving them another chance. Don’t even get me started on their 5th Ave location’s customer service. Yikes. But there are some fab people out there.

2/9/09 @ 12:28 am (reply)

27.

Guest

future Mrs. Jones

really, really pretty. and the clutch is the perfect complement.

2/9/09 @ 1:41 am (reply)

28.

Member

LauraJerry (message) 45 posts, Newbee

I just ordered me some wedding shoes online from Zappos.com on Saturday! Now I’m waiting for them to come in the mail!

http://www.zappos.com/n/p/p/7481385/c/6016.html

2/9/09 @ 1:51 am (reply)

29.

Member

LzzNYC (message) 877 posts, Busy bee

They’re SO pretty!!!! I haven’t started shoe shopping…. eeeeeeeee

2/9/09 @ 9:00 am (reply)

30.

Member

olelucky (message) 59 posts, Worker bee

I feel your pain. I can’t find my shoes anywhere! At this point I have literally bought FIVE pairs of shoes for my wedding, none of which are perfect. I returned one pair, one will be fun summer flip flops, one I should probably return, one I wore to my engagement party, and one I will probably keep for the wedding, even though they are not that great, and I might fall. All I want are some pretty aqua or turquoise heeled sandals, and apparently they don’t exist!!!

2/9/09 @ 11:02 am (reply)

31.

Bee

Mrs. Pinot Noir (message) 772 posts, Busy bee

Wedding shoe shopping is a nightmare! I love the pair you picked and I’m glad it is over for you

2/9/09 @ 12:38 pm (reply)

32.

Guest

aimeem

Those shoes are fantastic! Very vintage glam! Glad JC made it up to you, it’s about time!

2/9/09 @ 12:49 pm (reply)

33.

Bee

Miss Peep Toe (message) 1,636 posts, Bumble bee

Love the shoes. Currently, I have bought four pairs of shoes for the big day- three of which will be returned this week!!

2/9/09 @ 3:41 pm (reply)

34.

Member

fifisweet (message) 128 posts, Blushing bee

I have my pumps for the wedding, but I’m still on the hunt for gold ballet flats for the dancin’. If anyone sees a pair, holla!

2/9/09 @ 7:46 pm (reply)

35.

Bee

Miss Latte (message) 646 posts, Busy bee

Gorgeous shoes!!! I actually have in my possession 2 pairs of J.Crew shoes…same shoe, different colors. Not 100% sold on them, especially after seeing yours!!!

2/9/09 @ 11:48 pm (reply)

36.

Member

doublemint921 (message) 489 posts, Helper bee

I must agree with Miss Latte, Gorgeous shoes indeed!! I’m also glad to hear you made up with Crew and that your BM finally found the dress. How did it all end up working out?

2/10/09 @ 12:34 pm (reply)

37.

Guest

KindraW

I love your shoes Miss Lemonade! I actually went to the Crew site after I saw your post and snapped up a pair for myself. Yay! They were delivered at home today…I can’t wait to go home and try them on tonight

2/11/09 @ 3:41 pm (reply)