Weddingbee Blog

Now, I know we’ve had our ups and downs. As you may remember we recently had a big fight that left us not on speaking terms. Yet, just like any solid friendship, time heals all wounds and eventually we made up. I’m speaking, of course, of my true best friend, J.Crew (who happens to be good pals with many of the other bees!).

I had been a bit distraught lately as the perfect wedding shoes kept eluding me. I’d searched bridal sites, high-end department stores, bargain outlets, EVERYWHERE to no avail. With my tail between my legs I trotted back over to the Crew site to test the waters and see what I could find. Within minutes I found a pair of beautiful Italian-made heels (with an ankle strap! Hooray!) and the perfect matching clutch. Crew and I made up, I placed the items in my cart, checked out, and called it a day. Except 2 days later I had yet to receive a confirmation email. Now, I’ve ordered enough items in my day to know the confirmation email comes pretty darn quickly. Damn you, J.Crew, are you still trying to spite me?!

I quickly called the customer service line and spent the next 30 minutes chatting with the most professional and genuine CSR I have yet to encounter. I previously had a VERY BAD experience with an ahem, gentleman, during the bridesmaid dress fiasco (side note, yes, she has found the dress!) and I was wary of a repeat performance leaving me accessory-less. Luckily I hit the CSR jackpot and was connected to a dude who (seemed) to actually care about his job and my shoes.

He righted the wrong, ensured me my pretties would be on their way, and when he learned they were to be worn for my wedding he hooked me up with free express shipping! Holla! I only wish I had taken down his name so I could share with the world (and his supervisor) what a fantastic experience it was! Here’s to you nameless Crew CSR, for ending the longstanding battle between your employer and me!

Anyhow, these lovelies arrived a few days ago:

How many pairs of wedding shoes did you buy before you settled on your wedding shoes?