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Mrs. Spaniel, Los Angeles Age and Occupation: 28, Law Student Fiance's Age and Occupation: 29, Psychologist Wedding Date: March 2010 Venue: Calamigos Ranch About Me: I'm a third-year law student trying to balance graduating with starting my career, keeping up a relationship, and, oh yeah, planning an Old World, multi-cultural, "mountain lodge" wedding for 180 guests! A South Asian Jewish girl getting ready to marry my handsome Catholic Dane, I'm hoping to blend our cultures in our wedding just a bit more gently than by providing samosas as appetizers and offering æbleskiver for dessert. (Although that would also be awesome.)
About Mrs. Spaniel

Checking Your Sources

November 10th, 2010 @ 12:05 pm by Mrs. Spaniel

People who have been there and done that will warn you that things will go wrong on your wedding day. It’s probably true, and you’re wise to accept it. But that doesn’t mean you can’t do something to prevent some disasters from ever taking place by doing just a little bit of research early on. I signed contracts with and gave deposits to at least three vendors that I would never do business with or recommend again, and I did it because I did not do my homework!

Checking Your Sources :  wedding los angeles resources Researc

(source)

Let’s say you are budget-hunting and found a potential wedding vendor through a Facebook ad or on Craigslist. You don’t have any local bride-friends who have used the vendor, and a Google search doesn’t yield much that is helpful. Neither does a check of Yelp or the usual wedding review sites. This isn’t a red flag in and of itself, because the person you’ve found may be new to the industry and without much of a portfolio. Maybe this is why he or she is willing to offer you such a tempting deal! But before you commit, there is one site you should search if you are in Canada or the United States:

The Better Business Bureau.

There are two reasons that I think the BBB is a great place to stop before booking a vendor. One is that you may find reviews that you were unable to find elsewhere. I’ve already written about one vendor, The Pros, that everyone in the world knew was disreputable except for me. As an even stronger example, if I’d checked the BBB before booking my videographer (not associated with The Pros; PM me if you are worried you’re about to book the same guy and I’ll tell you who he is), I’d have known that he had an F rating. This F rating has nothing to do with the quality of his artistry (in fact, that was never mentioned at all), but rather the timeliness of his delivery. Had I known, I would not have found myself a teary mess five weeks after the wedding, because I wouldn’t have thought that his failure to respond to a single message for over a month meant that we were never going to get our wedding video—I would know instead that it might just take a long, long time. (He did eventually get back to us, though we are back in limbo. I had truly hoped to show you all our highlight video before I finished my recaps, but that is not to be…and he is back to not responding to me! Trust me, you do not want to be in this situation almost eight months after your wedding!)

The second reason is that checking with BBB can help you to know whether your vendor is actually running a legitimate business. In Los Angeles County, businesses are required to obtain operating licenses. The licenses aren’t very expensive, but if you have a fictitious business name (i.e., a company name), even for a sole proprietorship (i.e., a one-person business), you need a license and there is a fine for not having one. Companies operating without licenses, at least in L.A., are operating outside of the law. Maybe you are one of those small government types with an anarchist bent that is thinking EFF THE MAN, but this can cause a problem when your vendor flakes on you and you have very little recourse. The chain of logic runs thusly:

Vendor operates without a license required by law »

Your vendor probably doesn’t have much respect for the law »

Your vendor is a shady person »

Shady vendors often don’t have much respect for YOU.

Not enough? Well!

Your vendor runs away with your deposit and doesn’t deliver the promised service »

You try to take your vendor to Small Claims Court »

Your vendor, who doesn’t have much respect for the law, doesn’t show up to court »

You win! Default judgment! BUT! »

Your vendor isn’t claiming income because your vendor doesn’t have much respect for the law »

There is no way for you to collect »

You lose after all.

Okay, this might be fanciful. Let’s try again.

Your vendor does what you’ve contracted »

But your vendor is stiffing the county, and might still be under-reporting income to avoid taxes »

All honest people paying for your vendor’s shadiness.

I am kind of a proponent of following the law and I don’t take kindly to tax cheaters. If I checked up on my no-show MUA before she no-showed me, I would have realized that she was not listed with the BBB and wasn’t operating with a business license. I wouldn’t have trusted her, nor would I have paid her a (cash) deposit (another red flag of a tax cheat). I either would have found someone else earlier, or I would have been more prepared to take care of my own make-up, saving myself some unnecessary day-of stress either way.

In any event, I highly recommend using Craigslist to find budget vendors when traditional avenues fail. But before you write anyone a check, check the BBB first!

Miss anything?

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18 Responses to “Checking Your Sources”

1.
TheFutureMcBride
Member
TheFutureMcBride (message)  4,484 posts, Honey bee

If only I had seen your MUA Fail before I booked our officiant. She was 45 minutes late, blamed me even though she never asked for directions, only alerted me to her lateness 10 minutes before ceremony start, and wrote us a nasty letter telling us that we’re getting a divorce and going to Hell while bring our child who died into the situation. When I went to check on the wedding website with all her positive reviews, she changed her business name. What a waste.

 
2.
PitBulLover
Member
PitBulLover (message)  8,322 posts, Bee Keeper

SO true! I had NO idea how much The Pros sucked when I booked them for both photography and DJ services. Thank goodness I found another photographer, but the DJ they sent me was HORRIBLE. I gave him an itemized playlist and he did not play one single song from the list we gave him - Im still upset about it!

 
3.
PitBulLover
Member
PitBulLover (message)  8,322 posts, Bee Keeper

@TheFutureMcBride: OH MY GOSH.

 
4.
Bee Icon
Bee
Mrs. Ribbons (message)  2,018 posts, Buzzing bee

Great advice. Sorry again about your bad vendors — so frustrating!

 
5.
TheFutureMcBride
Member
TheFutureMcBride (message)  4,484 posts, Honey bee

@PitBulLover: Yeah. I’m trying to move past it and I have a lot, but I really just want to trash her to all of the places she’s certified.

 
6.
moderndaisy
Member
moderndaisy (message)  6,703 posts, Bee Keeper

I don’t know how these people sleep at night.. You never would have known any of this from your pictures, Spaniel! You were such a beautiful bride and everyone looks so happy!

 
7.
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Bee
Mrs. Spaniel (message)  6,792 posts, Bee Keeper

@TheFutureMcBride: That is AWFUL! I was pretty stressed about some of my crappy vendors, but none were as front-and-center as an officiant. I’m so sorry that someone so unprofessional tainted your ceremony like that. :(

 
8.
Bee Icon
Bee
Mrs. Spaniel (message)  6,792 posts, Bee Keeper

@moderndaisy: Thank you! I do take comfort in the fact that our replacement MUA was much better than the original one. ;)

Now if only I could get my dang wedding video…!

 
9.
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Bee
Mrs. Trail Mix (message)  6,329 posts, Bee Keeper

That super-SUCKS about those crappy vendors, how stressful for you! While some of ours didn’t deliver as promised, they all showed and at least tried to make an effort to fulfill their contracts…

 
10.
codydidwhat
Member
codydidwhat (message)  132 posts, Blushing bee

Gah - hearing vendor stories like that always scares me. But I definitely second checking out the BBB - and that goes for beyond the wedding world as well. I had a nightmare experience with a dryer repair guy which would have been completely avoided had I checked the BBB! Great advice Spaniel!

 
11.
mrspaetz
Member
mrspaetz (message)  3,805 posts, Honey bee

Hmm. I think it’s a fine line though. A lot of small business owners / sole-proprietors, in the tough economy, probably don’t sign up with the BBB or such organizations due to membership fees etc, but I don’t think they’re necessarily all bad / dubious if they don’t have a listing.

I’d say check multiple sources of feedback, such as whether they have positive remarks from people who have used them - whether via WeddingWire, their blog, their Facebook fan pages etc.

 
12.
Bee Icon
Bee
Mrs. Spaniel (message)  6,792 posts, Bee Keeper

@mrspaetz: I think your comment is fair; however, I don’t think a bad economy is a free-for-all as far as following the law. Honest business people should comply with the law even when money is tight.

I agree that people should check multiple sources of feedback; for the particular vendors I commented on here, I didn’t find any others and trusted their ads and initial customer service. That was a huge mistake, and a visit to the BBB would have alerted me to it in both cases (my videographer was listed at the BBB, so his business was legal, albeit incredibly unprofessional, whereas my makeup artist was simply gaming the system.)

 
13.
Bee Icon
Bee
Mrs. Spaniel (message)  6,792 posts, Bee Keeper

@mrspaetz: Also, not all sole proprieters need business licenses to operate–just those that are not using their personal names, which can be seen as a way of making them harder to find should they behave unscrupulously. People who are not running registered businesses, using their own, real names and not hiring any employees obviously will not be listed on BBB in most cases, and I wouldn’t think they were dishonest for it.

 
14.
TheFutureMcBride
Member
TheFutureMcBride (message)  4,484 posts, Honey bee

@mrspaetz: I checked multiple websites, Googled, everything except BBB and, even with all positive reviews ended up with a really bad experience. Maybe this is just a rare experience, but I now think all the positive reviews came from her or friends or someone who knows her.

 
15.
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Bee
Mrs. Octopus (message)  1,446 posts, Bumble bee

This is a really good tip, Spaniel!

 
16.
kirabee
Member
kirabee (message)  1,402 posts, Bumble bee

Great tip, Spaniel, thanks!!

 
17.
Member Icon
Member
IAmLemondrop (message)  378 posts, Helper bee

I’m so sorry you had such a bad experience with some of your vendors. :( Did you have a positive experience with your replacement DJ? Would you mind sharing the experience/contact information? I’m still looking for a bhangra DJ as well. Thank you!

 
18.
Mrs. Buttons
Bee
Mrs. Buttons (message)  5,046 posts, Bee Keeper

GREAT advice, Mrs. S! Seriously, I don’t think many people think about these things…until they are on the bad end of it and it is too late.

 

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Mrs. Spaniel
Mrs. Spaniel

Mrs. Spaniel, Los Angeles Age and Occupation: 28, Law Student Fiance's Age and Occupation: 29, Psychologist Wedding Date: March 2010 Venue: Calamigos Ranch About Me: I'm a third-year law student trying to balance graduating with starting my career, keeping up a relationship, and, oh yeah, planning an Old World, multi-cultural, "mountain lodge" wedding for 180 guests! A South Asian Jewish girl getting ready to marry my handsome Catholic Dane, I'm hoping to blend our cultures in our wedding just a bit more gently than by providing samosas as appetizers and offering æbleskiver for dessert. (Although that would also be awesome.)

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