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Mrs. Snow Cone, Pittsburgh/Johnstown, PA Age and Occupation: 23, Public Health Graduate Student Fiance's Age and Occupation: 23, Engineer Engagement Date: April 9, 2010 Wedding Date: August 2011 Venue: OMOS Church ceremony/Sunnehanna Country Club reception About Me: I’m one of the lucky ones---I met my future husband at the ripe old age of 13, started dating him as a mature woman of 15, and have been enjoying the ride ever since. Here we are, 8 years later, living in Pittsburgh, planning a "homestination" wedding in the place our school romance began---Johnstown, PA. I thrive on talking a mile a minute, eating my weight in chocolate, and internet shopping. I love a lengthy to-do list almost as much as I love a healthy amount of chaos in my life. Mr. Snow Cone and I watch countless episodes of Friends and The West Wing on repeat, root for rival college sports teams, and make each other laugh each and every day. We’re putting together a small-town wedding with a big personality and a classically modern (or modernly classic?) look for 250 of our closest family and friends. It’s been 8+ years in the making, and sometimes I still can’t believe I’m finally getting to marry my high school sweetheart!
About Mrs. Snow Cone

Last I left you, we had discovered a set of typos in our invitation suite, and we weren’t very happy about it. I immediately worried that I had put the misspellings in myself and the printer had simply reproduced my errors. I speedily rifled through my email archives and discovered that my documents were clean of the typos, indicating that the error had occurred during the vendor’s side of production. While I was relieved that I was free of spelling guilt, I was just so emotionally spent that I couldn’t even focus on problem-solving. I deteriorated into a moderately weepy mess while Mr. Snow Cone started rallying our Pittsburgh troops to brainstorm for some other options available to us.

Once I had wiped away the tears from my eyes, I notified our vendor of our unhappiness.

Given that the errors in production were caused on her end, I felt it was appropriate to either get a new batch immediately, at no additional cost, or to receive our money back, as we had not received the product we intended. Fortunately, she responded very promptly, and immediately offered to do a second batch for us in under a week. Unfortunately, she pointed out that she had sent along some proofs for me to examine a few weeks back, which I had approved. I had no recollection of this, so I went through our conversation archives, and sure enough, she was right. And sure enough, the typos were in the proofs that I had given the go-ahead.

Looking back, here’s what happened. At the time I placed my order, I was worried that we’d be cutting it close with getting our invitations to our guests in a timely manner. When she sent me the photos, I was really interested in signing off on them to keep production going; I decided to view the photos on my teeny, tiny cell phone screen instead of waiting to get back to my laptop to view them at a fuller size. On top of the screen size issues, I also let my eyes focus too strictly on little details. Immediately prior to the photos, the vendor and I had been discussing font and color details; when I got the photos, I focused on the fonts and colors only, allowing my eye to pass over a handful of typos that had crept their way into the proofs. The fonts and colors looked good, and I wanted to keep things moving along, so I said A-OK to the photos. Meaning I said A-OK to having them printed with the typos. Meaning I most definitely played a role in my own invitation demise.

I was perfectly content to let myself be all riled up at the vendor for what I perceived to be her errors; when she pointed out that I had indeed weighed in on this matter inadvertently, I completely crumbled. I was a sobbing, runny nose, drippy, wet mess. I was so disappointed in myself for not taking the time to really look over the proofs to ensure that no errors had arisen. I was angry at myself for being so stern with her about her mistakes when they had, indeed, been our mistakes. I was upset that our invitations would be delayed by another week. I was experiencing a maelstrom of emotions, none of them positive. It was easily the most bruising experience of our planning thus far.

But! All’s well that ends well, right? The invitation vendor got us a second batch of invitations in barely over 48 hours, and they are exquisite. Every last detail is beautiful and perfect, and we couldn’t be happier. Now that I’m a week recovered, I can most definitely tell that the invitation typo saga will be one of those stories that gets told to children and grandchildren to illuminate how things can seem downright horrible in the moment, but everything patches up pretty swiftly. It seems like nothing more than a distant memory now that our lovely invitations are en route to their new homes. Despite the hundreds of tears that flowed freely on that fateful afternoon, the ultimate conclusion is that we have invitations we love being delivered to people we love, and even Hank ’n’ Pat can’t really beat that!

Did a miscommunication ever cause a wedding mishap for you? How did you react?

Tags: invitations, pittsburgh, stationery |
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16 Responses to “Step One: Cry. Step Two: Problem-solve. Step Three: Cry Again.”

1.
mrsbowieii
Member
mrsbowieii (message)  693 posts, Busy bee

Oh I’m glad that they were able to correct everything for you…

 
2.
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Bee
Miss Candy Apple (message)  1,465 posts, Bumble bee

Glad everything worked out, SC :) I can’t wait to see the invites!!

 
3.
Member Icon
Member
emtee (message)  85 posts, Worker bee

Yikes, that’s a tough lesson! I proof read print pieces all day long at work, but mistakes happen. Glad to hear you have a happy resolution!

 
4.
KCheer
Member
KCheer (message)  370 posts, Helper bee

Can’t wait to see them!

 
5.
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Bee
Miss Pony (message)  4,180 posts, Honey bee

I’m so happy this story ends with a good resolution (and invites to drool over)!

 
6.
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Bee
Miss Marmalade (message)  191 posts, Blushing bee

Yahoo!! And hooray for happy endings!

 
7.
Bee Icon
Bee
Miss Sparkler (message)  423 posts, Helper bee

Oh I am so happy it worked out! :) Love the title of this post btw… so funny.

 
8.
stephbonthego
Member
stephbonthego (message)  687 posts, Busy bee

*\O/* yay for the quick fix!!

 
9.
Guest Icon
Guest
Hannah

glad that she did the right thing and fixed them! Proofs are really there to make sure it is everything that you imagined - NOT to fix the vendor’s typos! Don’t be too hard on yourself at all!

 
10.
tall_jenny
Member
tall_jenny (message)  452 posts, Helper bee

I feel for you.

We’re having our own invitation nightmare at the moment. We ordered some invitations back in may from a very popular and reputable company. So far they have:
- accidently shipped our invitations to Australia (instead of canada)
- reprinted them and shipped to us, only to find out they have a giant flaw (white rectangle on the background)
- reprint them again with the EXACT SAME FLAW
- reprint them a 4th time, and I have yet to receive them… They were supposed to give me tracking information when they shipped but they didn’t so I wasn’t home yesterday to recieve the package.

Its now more than a month later, 2 weeks past when I wanted to get our invitations in the mail, and I STILL have nothing to show for it.

 
11.
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Bee
Mrs. Pain au Chocolat (message)  1,698 posts, Bumble bee

That’s a scary story… relieved it has a happy ending. (That ELR episode is one of my faves.) I was paranoid about this happening and had so many pairs of eyes look over the proofs before giving our printer the go ahead.

 
12.
Mrs. Tartlet
Bee
Mrs. Tartlet (message)  3,207 posts, Sugar bee

Glad everything was happily resolved!

 
13.
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Member
miss.qwerty (message)  897 posts, Busy bee

Glad everything was resolved so quickly.

 
14.
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Bee
Mrs. Hyena (message)  1,882 posts, Buzzing bee

Yay, I’m so glad it all worked out!

 
15.
Miss Seal
Bee
Miss Seal (message)  1,179 posts, Bumble bee

Sooooo happy this story ended well, SC and I can’t wait to see the invites :D

 
16.
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Bee
Miss Gazelle (message)  994 posts, Busy bee

Whew, I’m glad it all ended well!

 

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Mrs. Snow Cone
Mrs. Snow Cone

Mrs. Snow Cone, Pittsburgh/Johnstown, PA Age and Occupation: 23, Public Health Graduate Student Fiance's Age and Occupation: 23, Engineer Engagement Date: April 9, 2010 Wedding Date: August 2011 Venue: OMOS Church ceremony/Sunnehanna Country Club reception About Me: I’m one of the lucky ones---I met my future husband at the ripe old age of 13, started dating him as a mature woman of 15, and have been enjoying the ride ever since. Here we are, 8 years later, living in Pittsburgh, planning a "homestination" wedding in the place our school romance began---Johnstown, PA. I thrive on talking a mile a minute, eating my weight in chocolate, and internet shopping. I love a lengthy to-do list almost as much as I love a healthy amount of chaos in my life. Mr. Snow Cone and I watch countless episodes of Friends and The West Wing on repeat, root for rival college sports teams, and make each other laugh each and every day. We’re putting together a small-town wedding with a big personality and a classically modern (or modernly classic?) look for 250 of our closest family and friends. It’s been 8+ years in the making, and sometimes I still can’t believe I’m finally getting to marry my high school sweetheart!

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