I had an outdoor destination wedding in November of last year, including a good hours time on a sandy pavement and walking across a main street for some bride and groom portraits. Although my train was bustled most of the night, it was still definitely in need of a good cleaning by the end of the night! Post wedding, I was too busy with everything to even think about cleaning it. I finally made time 3 weeks later to start researching different companies that provide the service. I found that most cleaners will offer the service, but go through one of the few main "wedding gown cleaning and preservation" companies as a 3rd party, thus increasing the price. I decided to go through the companies directly and narrowed down my selection to Wedding Gown Preservation Co., Happily Ever After, and Bridalkare. I decided to go with Bridalkare as they offered the best price, packaging box design, and additional options available. The process was pretty easy. You are offered an unlimited number... Read more of items to be placed in the preservation box free of charge--as is (no additional cleaning). I had a Catholic ceremony so I decided to add my pillow, veil, and cord in addition to my sequenced belt. I placed all my items in a mesh bag for easy display. They do offer a cleaning service for your items if needed for an additional charge. I really liked how they have an option for you to see photos of your cleaned dress before boxing for an easy $5. I thought this was really beneficial as your mind is put at ease knowing your dress is actually cleaned before preserving. Note: you will need your to provide your own box when shipping it to them, but I had no problem with this as we had a few Amazon boxes coming in before Christmastime. Customer service was great, I had lots of questions regarding my additional items and special instructions requested, they answered in a timely manner and were very confident in their services. The package arrived about 7 weeks after I sent it in. They require a signature for your dress to be delivered to you, so I did have to wait around all day for that. The delivery box and Bridalkare main box inside was in perfect condition. Once you open the flap of the main box, there is an acid resistant paper covering the display window of the interior preservation box--nice additional protection. The items are neatly displayed and don't shift around. My only complaint would be that the plastic vacuum packaging has creased on the top and left side of the box (photos attached), but not too noticeable when looking at the whole box as a whole. Overall, I'm very satisfied with the product and service. Would definitely recommend to future brides out there!