I wrote the review below five days ago October 3, 2020 on trustpilot.com. After that, Jonathon - he said he is COO of the company - reached out. He gave his personal apologies and said he would give me an update every two days about my order whether there is any updates or not. He said I have his words. I believe in a second chance so I gave him a chance to rectify it. Guess what? I was COMPLETELY FOOLED! He never gave me an update, and I am f***** tired of following up. DO NOT BUY A THING FROM THERE. YOU ARE COMPLETELY WASTING YOUR TIME AND MONEY. GO TO BLUE NILE. ------------------------------------------------------------------------------------------------------------------------------------------------------- Do not purchase anything from Brilliance. You better go to Blue Nile. Customer support is the worst ever. The sales person, Anthony, had never response to my email or call. He just called whenever he needs to reach me. Brilliance is extremely unreliable, not sure their di... Read moreamond selection is even legit. Never expect your order will arrive on time. None of them will share the progress of your order, and their refund process took forever. Remember they offer you 30 day return window, but your date count starts from when you placed an order, NOT from date you received your order. And they require 15-20 business days to ship your order so you only a couple days to return your product and their return process will take a month at least. DO NOT BUY ANYTHING FROM THERE