At Jacqueline, Extraordinary gowns, dresses and suits are our main focus. Whether you are the Mother of the Bride or Groom, Mother of the Bar/Bat Mitzvah or a guest at a special occasion or a Prom Girl, we will assist you in finding the perfect party ensemble. Day or evening, short or long, black tie or just for fun, look no further then Jacqueline for the finest selection. We carry the areas largest variety of styles and sizes, in stock, from many well known designers. Special orders and customized designs tailored to you, are our specialty. Our knowledgeable, dedicated staff is on hand to guide you in the selection process and help provide a stress free shopping experience. We look forward to welcoming you to our beautiful boutique.
PLEASE READ! BE WARNED!! DO NOT BUY A DRESS FROM THIS STORE!! My daughter had the worst, most frustrating experience at Jacqueline’s Boutique in Livingston. We read the really negative experiences other people had in the past, and went in with an open mind. However, we were wrong to have been so optimistic. THIS STORE IS A COMPLETE WASTE OF YOUR TIME, MONEY, EFFORT, and your ENERGY.
First, there is a COMPLETE LACK OF CUSTOMER SERVICE AND RESPECT. My daughter got a dress to wear for a bat mitzvah. She met with the dressmaker and explained what she needed done, and the dressmaker then decided to add cups in it and claimed that it would work well. They completely DESTROYED the dress with alterations, let alone ripping her off for $180 for them!!! Yup!! When she tried on the dress it looked AWFUL! She then explained what she had wanted, again. They went back on their word saying that they could not do that and that is not the style of the dress. The staff just says things that you ... Read morewant to hear to get you to buy! THEY ARE LIARS!
We gave them another chance today to make things right, only to find that the appointment we made for the fitting was not made for the right day! They made if for a week later, on the day of the actual event!!! That’s incredible!
BEYOND UNPROFESSIONAL. The biggest disappointment out of all this was that there were no steps taken to try to rectify these errors. No attempt to reach out. Nothing! THEY ARE UNABLE TO TAKE ACCOUNTABILITY FOR THEIR MISTAKES!!This place is UNACCOMMODATING and completely LACK ANY BASIC SKILLS IN CUSTOMER SERVICE!!
While this post is part therapeutic and mostly A DIRECT WARNING to you the public! In the end, after planning months in advance for this family Bat Mitzvah, my daughter is screwed, without a wearable dress. And out hundreds of dollars, too. HEED MY WARNING AND LEARN FROM HER MISERY AND STAY AWAY!!!!