I would not trust Miss Ruby when purchasing a wedding dress. After my appointment, I realized that I left a necklace of value in my fitting room. I immediately e-mailed and called Miss Ruby to see if they had it and two employees responded saying that they did have it and that I could come pick it up. A few days later, Miss Ruby closed due to the coronavirus pandemic, which is completely understandable. Miss Ruby re-opened a few weeks after, so I called to see if I could stop in and get my necklace. That’s when I was told that they no longer had it and that it had been either thrown away or misplaced. They offered no consolation for my necklace that they had lost. It was a huge disappointment. For this reason, I would not trust them with something as important as a wedding dress.