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Cakes in Wakefield,
(401) 789-2253

About Us

Patticakes is a small family owned celebration cake and cupcake shop located in Wakefield, Rhode Island in coastal South County. Chef Doug Alley, a Johnson and Wales graduate, has more than 20 years experience in the wedding industry, and has a special passion for creating beautiful customized cakes for weddings. Patticakes is open daily with cupcakes and other individual desserts available for retail purchase. Everything is baked on-site and is fresh each day.


Sara

reviews
0.5 out of 5
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  • Do NOT get a cake from Patti Cakes. Or should I say, do not try to get a cake from here, because they are scammers and won't actually make you a cake. I had sent multiple emails back and forth with Doug from Patti Cakes about six months ago. We put a deposit down for a custom wedding cake. We should've known at this point to stay away, but we were impressed with his photos and reviews. However, multiple emails that we sent were returned to us with a message that the email account didn't exist. And he was incredibly hard to get to answer his phone. Now that our wedding is a few months away and we want to finalize details, we decided to stop by his shop to taste, go over the plans, etc. The store looks like it's closed with nothing in the display cases and a very unfriendly guy was sitting behind the counter. We mentioned that we have a wedding cake booked and his immediate response was "that can't be. We don't have any cakes booked." After showing him the email chains and the cake rec... Read more

    responded with the following comments.

    Being in business for over 30 yrs, I will be the first to admit when a mistake is made. Our mission is to exceed our client's expectations but in this situation we fell short. The client contacted us via email in late Nov to contract our services. There was a glitch with emails but that was corrected. During this time, I was also dealing with my wife being hospitalized with a serious illness. Yet, I maintained professionalism, always followed up within 48 hrs which resulted in them booking our services. In the midst of this, I did make the oversight of not recording their event. During the Winter/Spring months, we are never open for retail and are available by appointment only. In March, my wife had a relapse which resulted in the decision of not scheduling any appointments in April. On the day the client arrived unexpectedly, I had just stopped in to grab paperwork and return home. I did not know who they were & knew I no meeting. It could have been approached differently but I did ask them to forward their information and I would follow up. Once they left, I did leave within minutes to get home. Moments later, I started to receive a series of calls and very derogative & degrading texts. I made a snap decision to return the deposit, deeply apologized and shared everything that was going on at that time. I fully understand the client being upset. Yet, I can not understand the decision having all the information to post a review that is deliberately filled with half truths & omitted details other than the sole purpose of damaging my business and character. All I ask of anyone reading this...please be honest, insightful & fair when posting about anything or anyone. Thank you.

    Frequently Asked Questions about Cake

    What types of desserts do you provide?

    Cookies, Croquembouche, Cupcakes, Dessert Buffet, Groom's Cake, Pastries

    What services do you provide?

    Consultations, Delivery, Setup

    Are you licensed by the state health department?

    Yes



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